How Albert Einstein College of Medicine actively optimized procure-to-pay to improve usability, data quality, and procurement governance
- Procure to pay software consolidates requisitions, invoicing, contracts, and analytics into a single, intuitive system of record
- Procurement management system delivers clear, role-based experiences that drive user adoption and reduce confusion across the campus community
- Spend analytics cleanses historically fragmented data, giving procurement leaders reliable visibility to support better, faster decisions
JAGGAER as a solution makes my job easier because I have one place to find all the things that I need from the beginning to the end.
Wanda Hernandez, Executive Director of Procurement and Business Services at Albert Einstein College of Medicine
Executive Summary
Albert Einstein College of Medicine has been a long-time JAGGAER customer and an early adopter of the platform. When new procurement leadership joined, the organization chose to renew and optimize its existing solution rather than replace it, with the goal of aligning procurement processes to current best practices. By redesigning and optimizing requisitioning, invoicing, contracts, analytics, and system roles, the college improved clarity, usability, and transparency for its campus community. The result was a cleaner, more intuitive procurement experience that users trusted and adopted easily. JAGGAER now supports Albert Einstein College’s end-to-end procure-to-pay processes and provides a strong foundation for continuous improvement and future innovation.
Business Impact
Single end-to-end procurement platform, simplifying how users find, manage, and complete procurement activities.
Improved user confidence and adoption, driven by clean design, clear roles, and intuitive navigation.
Cleaner, more reliable procurement data, enabling learning, error reduction, and future automation.
Challenge
Over time, Albert Einstein College of Medicine’s procurement system had become stale and misaligned with modern practices. Many users interacted with the platform, creating complexity and confusion. New leadership needed to optimize the existing solution to improve clarity, transparency, and usability—without disrupting familiar workflows or compromising trust across the campus community.
Solution
Albert Einstein College of Medicine partnered with JAGGAER to optimize its existing procure-to-pay solution. By redesigning roles, workflows, and processes, the platform now provides a transparent, intuitive experience across requisitioning, invoicing, contracts, and analytics—helping users easily find what they need while supporting best-practice procurement operations.



