JAGGAER One · Retail Procurement · Omnichannel
Source to Pay Built for
How Omnichannel Retail Procurement Works.
Sourcing, supplier collaboration, contracts, store purchasing and AP automation across stores, distribution centres and digital channels — the full retail procurement workflow. AI embedded at every step.
20
Of the world’s largest
retailers use Jaggaer
25%
Total cost
savings for retailers
20%
Procurement efficiency
gain
Every omnichannel retail procurement workflow. One connected platform.
Store and DC replenishment, facility services, multi-banner contracts, tail spend and invoicing on one platform, from supplier to store.
Store, warehouse and digital. One platform.
One platform for VMI and forecasting, category strategy, facility sourcing, multi-banner contracts, guided buying and AP automation. No bolt-ons, no broken handoffs.
Demand forecasting and VMI
Suppliers see shared forecasts and manage replenishment proactively before stockouts or overages.
Category strategy and market intelligence
Category strategy built on Kraljic, SWOT and Porter's frameworks, with Beroe market intelligence built in.
Multi-location store and facility sourcing
Configure bid items by store location, with suppliers able to bundle locations into discounted package offers.
Multi-banner contract management
Draft, redline and track contracts in one repository across every store banner and business unit.
Guided buying for store-level purchasing
Policy-driven Q&A and punchout catalogs steer store buyers to approved suppliers automatically.
AP Automation across channels
From invoice capture, coding and approvals to payment execution and reconciliation.
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Demand forecasting and VMI
Category strategy and market intelligence
Multi-location store and facility sourcing
Multi-banner contract management
Guided buying for store-level purchasing
AP Automation across channels
Your AI S2P Analyst.
Grounded in Your Policies.
Fluent in your data.
JAI answers retail procurement questions and flags non-compliant spend, store by store.
Stakeholder Challenges & Benefits
From the CPO managing spend across every banner to store operations controlling local purchases. Jaggaer One fits every role in your omnichannel retail procurement strategy.
Logistics Manager
Operational · Multi-Channel
Top Pain
No centralized view of spend; reports take weeks to reach the business.
Win with Jaggaer: Spend Analytics and Category Management give real-time spend visibility across every category and channel.
Primary modules: Spend Analytics · Category Management
Procurement Officer
Operational · Sourcing
Top Pain
Sourcing events are hard to run and manage because sourcing isn’t integrated.
Win with Jaggaer: One sourcing platform runs every RFI, RFP, RFQ and auction from a single system.
Primary modules: Sourcing · Contract Management
Inventory Coordinator
Operational · Store & DC
Top Pain
High ratio of non-PO invoices, and no clear signal for when to reorder.
Win with Jaggaer: VMI and shared forecasts trigger replenishment before stockouts; guided buying cuts non-PO spend.
Primary modules: Supply Chain Collaboration · Procurement Software
Chief Finance Officer
Strategic · Finance
Top Pain
Lack of control over spending, and difficulty measuring business performance.
Win with Jaggaer: Spend Analytics and automated invoicing give finance real-time control and visibility.
Primary modules: Spend Analytics · Invoicing · Payments
KPIs your retail CPO, store operations and supply chain leads will ask for.
Benchmarks from real Jaggaer retail customers.
70%
45%
1,000%
20%
Reduction in contract
confirmation time
Reduction in sourcing
project timeframe
Increase in bid
analysis speed
Total sourcing savings,
including package offers
What retail procurement teams achieve with Jaggaer One.
From store-level contracts to multi-location sourcing. Retail on Jaggaer One measures the difference at the store.
- Contract confirmation times cut by 70%
- Group-wide contract visibility across 1,100 stores and multiple retail banners
“Turnover time between contract discussion and contract signing has been significantly reduced. Having once taken weeks, it's now five days.”
- 20% total savings, including half from package offers
- 45% reduction in sourcing project timeframe
- 1,000% increase in bid analysis speed
“Every step of our processes – from fielding bids to ensuring contracts – has been brought to a whole new level. We couldn't do what we do today without JAGGAER.”
Recognized by every analyst who covers procurement.
Visionary in the 2025 Gartner Magic Quadrant for S2P. Vanguard Leader for Strategic Sourcing. Only procurement vendor in Gartner’s AI Hype Cycle four years running.
Magic Quadrant
- 2026VisionaryS2P Magic Quadrant
- 2025VisionaryS2P Magic Quadrant
- 2024VisionaryS2P Magic Quadrant
IDC Rankings
- 2026LeaderAI-Enabled Direct Spend
- 2025LeaderCLM & P2P
- 2025LeaderAI-Enabled Buy-Side CLM within S2P
- 2025LeaderAI-Enabled P2P Application
Technology Advisor
- 2026Market LeaderAutomation & Payments
- 2024Vanguard LeaderStrategic Sourcing
- 2023Vanguard LeaderePayables
Retail resources worth your time.
Your Guide to Sourcing and Procurement in Fashion Retail
Procurement in Retail: Making the Case for Digital Transformation
Speeding Up Fulfilment: Your Retail Competitive Advantage
Four Best Practices for Implementing a Source-to-Pay Technology in a Major Convenience Store Retailer
Explore more
Explore other Retail sub-verticals
Jaggaer One is configured for the realities of every retail sub-vertical. See the full set on the Retail hub.
Talk to an omnichannel retail procurement expert.
Tell us your challenge. We’ll show you exactly where our retail procurement solution fits into your current setup. With specifics, not a generic demo.
- Store or digital?
One platform handles sourcing, contracts and spend across every channel. - Facility services or merchandise?
Bid items configured by store location, either way. - Single banner or many?
Contract management scales from one brand to a full house of brands. - Tail spend a problem?
Guided buying and intake workflows cut non-PO purchases store by store.
Request a Demo
Omnichannel retail procurement FAQs.
The ones we hear most often in RFPs and buying committees. Answered straight.
Omnichannel retail procurement software connects sourcing, supplier collaboration, contracts, store purchasing and AP automation across stores, distribution centres and digital channels — AI embedded at every step.
Yes. Jaggaer Link has pre-built integrations for SAP S/4HANA, SAP ECC, Workday, NetSuite, Ellucian Colleague, Ellucian Banner and Oracle Fusion Cloud, plus pre-built connectors to 1,000+ additional business applications. There’s no rip-and-replace. POS, inventory and other systems can integrate through Jaggaer’s standard APIs (REST, XML, webhooks and session hooks). Your system tells Jaggaer what needs to be purchased, and Jaggaer takes care of the rest. For broader data exchange, such as B2B commerce and supplier networks, Jaggaer also supports cXML and EDI.
Yes. Jaggaer supports centralized, group-wide contract management across multiple stores and retail banners, with a single repository for contracts, terms and renewal dates company-wide.
Jaggaer’s Advanced Sourcing Optimizer runs mathematical optimization across millions of variables, with what-if modeling and side-by-side scenario comparison – built for exactly this kind of high-volume, multi-variable sourcing event, with the specific configuration (by store, region or service line) set up per event.
Guided buying and configurable intake workflows route store-level purchases to approved suppliers and catalogs automatically, and JAI flags non-compliant spend before it becomes a PO.
Jaggaer handles direct and indirect sourcing across any category – the platform is category-agnostic, covering everything from raw materials and merchandise to services and operations spend, run through the same sourcing, contract and supplier management tools.
