• .
    Mais informações

    Relatórios de analistas

    Blog

    Brochures

    Checklist

    Casos de sucesso

    Datasheets

    Aprender

    eBooks

    Infografias

    Notícias

    White Paper

    Contacto

    Seminários on-line

    Eventos

    Comércio autónomo

    ESG

    Sobre nós

    Plataforma JAGGAER One

    Carreiras

    Conformidade e Segurança

    Casos de sucesso

    Support

    Partner Marketplace

    Torne-se um parceiro

    Por indústria

    Educação

    Fabricação

    Energia y Utilidades

    Serviços Financeiros

    Cuidados de saúde

    Ciências da Vida e Farmacêutica

    Por indústria

    Retalho

    CPG

    Setor público

    Transporte e Logística

    Por função

    Compras

    Finanças

    Tecnologia da Informação

    Cadeia de fornecimento

    Por necessidade

    IA em compras

    Redução de custos

    Aquisição Direta

    ESG

    Integração com outros sistemas empresariais

    Rentabilidade das compras

    Otimização de fornecimento

    Visibilidade das despesas

    Cumprimento dos fornecedores

    Aprender

    Informes de analistas

    Blog

    Brochures

    Checklist

    Casos de éxito

    Datasheets

    Aprender

    eBooks

    Infografías

    Noticias

    White Paper

    Contacto

    Webinars

    Eventos

    Comercio Autónomo

    ESG

    Acerca de

    Plataforma JAGGAER One

    Carreras

    Cumplimiento y seguridad

    Historias de éxito

    Soporte

    Partner Marketplace

    Conviértete en partner

    Por industria

    Educación

    Manufacturing

    Energía y Utilities

    Servicios financieros

    Sanidad

    Farmacéutico y Ciencias de la vida

    Por industria

    Retail

    Bienes de consumo envasados

    Sector Público

    Transporte y Logística

    Por función

    Compras

    Finanzas

    Tecnologías de la información

    Cadena de suministro

    Por necesidad

    IA en compras

    Reducción de costes

    Compras directas

    Criterios ESG

    Integración con otros sistemas empresariales

    Rentabilidad de compras

    Optimización de compras

    Visibilidad del gasto

    Compliance de Proveedores

    Scopri di più

    Analyst Reports

    Blog

    Brochure

    Checklists

    I nostri clienti. Storie di successo

    Datasheets

    Imparare

    eBooks

    Infographics

    News

    White Paper

    Contattaci

    Webinar

    Eventi

    Autonomous Commerce

    ESG

    Chi siamo

    La piattaforma JAGGAER One

    Lavora con noi

    Compliance & Security

    Storie di successo

    Servizio Clienti

    Partner Marketplace

    Diventa Partner

    Per settore

    Education

    Manufacturing

    Energy and Utilities

    Financial Services

    Healthcare

    Life Sciences and Pharmaceuticals

    Per settore

    Retail

    Consumer Packaged Goods (CPG)

    Settore pubblico e regolamentato

    Trasporti e logistica

    Per funzione

    Procurement

    Finance

    IT

    Supply Chain

    Per necessità

    AI nel Procurement

    Riduzione dei costi

    Direct Procurement

    Obiettivi ESG

    Integrazione nell'ecosistema aziendale

    Procurement Profitability

    Sourcing Optimization

    Spend Visibility

    Supplier Compliance

    Success stories

    Service client

    Erfolgsgeschichten

    Kundensupport

    Lernen

    Analyst Reports

    Blog

    Broschüren

    Checklisten

    Kundenerfolgsgeschichten

    Produktflyer

    Lernen

    E-Books

    Infografiken

    News

    Whitepaper

    Verbinden

    Webinare

    Veranstaltungen

    Autonomous Commerce

    ESG

    Über uns

    Die Platform

    Karriere

    Compliance und Sicherheit

    Partner Marketplace

    Partner werden

    Nach Branche

    Bildungswesen

    Fertigende Unternehmen

    Energie und Versorgung

    Finanzdienstleistungen

    Gesundheitspflege

    Biowissenschaften und Pharmazeutik

    Nach Branche

    Einzelhandel

    Consumer Packaged Goods (CPG)

    Öffentlicher Sektor

    Transport und Logistik

    Nach Rolle

    Beschaffung

    Finanzen

    Informationstechnologie

    Lieferkette

    Nach Bedarf

    KI im Einkauf

    Kostenreduzierung

    Direkter Einkauf

    ESG-Ziel

    Integration in die Geschäftssystemlandschaft

    Beschaffungsrentabilität

    Beschaffungsoptimierung

    Ausgabentransparenz

    Lieferanten-Compliance

    Marketplace des partenaires

    Devenir un partenaire

    Ressources utiles

    Rapports d'analystes

    Blog

    Brochures

    Checklist

    Témoignages de nos clients

    Datasheets

    Learn

    eBooks

    Infographies

    Actualités

    Livres blancs

    Nous rencontrer

    Webinaires

    Événements

    Commerce autonome

    ESG

    À propos

    La plateforme

    Emplois

    Conformité et sécurité

    Par industrie

    Éducation

    Fabrication

    Énergie et Utilities

    Services financiers

    Santé

    Sciences de la vie et produits pharmaceutiques

    Par industrie

    Retail

    Consumer Packaged Goods (CPG)

    Secteur public

    Transport et logistique

    Par département

    Achats

    Finance

    Informatique

    Supply Chain

    Par besoin

    L'IA dans les achats

    Réduction des coûts

    Achats directs

    Objectif ESG

    Intégration dans le paysage des systèmes d'entreprise

    Rentabilité des achats

    Optimisation du Sourcing

    Visibilité des dépenses

    Conformité des fournisseurs

    Learn

    Analyst Reports

    Blog

    Brochures

    Checklists

    Customer Success Stories

    Datasheets

    Learn

    eBooks

    Infographics

    News

    White Paper

    Connect

    Webinars

    Events

    About

    ESG

    Autonomous Commerce

    JAGGAER One Platform

    Careers

    Compliance & Security

    Success Stories

    Customer Support

    Partner Marketplace

    Become a Partner

    By Industry

    Education

    Manufacturing

    Energy and Utilities

    Financial Services

    Healthcare

    Life Sciences and Pharmaceuticals

    By Industry

    Retail

    Consumer Packaged Goods

    Public Sector

    Transportation and Logistics

    By Role

    Procurement

    Finance

    IT

    Supply Chain

    By Need

    AI in Procurement

    Cost Reduction

    Direct Procurement

    ESG Goal

    Integration into Business System Landscape

    Procurement Profitability

    Sourcing Optimization

    Spend Visibility

    Supplier Compliance

    Success Story

    Fred Hutchinson Boosts its Fight Against Cancer with eProcurement

    Customer Profile

    The Fred Hutchinson Cancer Research Center’s mission is the elimination of cancer and related diseases as causes of human suffering and death. “Fred Hutch,” as the center is often referred to, conducts research of the highest standards to improve prevention and treatment of cancer and related diseases.

    Home to three Nobel laureates, interdisciplinary teams of world-renowned scientists at Fred Hutch seek new and innovative ways to prevent, diagnose and treat cancer, HIV / AIDS and other life-threatening diseases. Fred Hutch’s pioneering work in bone marrow transplantation led to the development of immunotherapy, which harnesses the power of the immune system to treat cancer. An independent, nonprofit research institute based in Seattle, Fred Hutch houses the nation’s first cancer prevention research program, as well as the clinical coordinating center of the Women’s Health Initiative and the international headquarters of the HIV Vaccine Trials Network.

    Download the Fred Hutchinson eProcurement case study in PDF.

    Scientist holding blue samples in test tubes in a lab

    “JAGGAER truly shines in understanding what the customer’s needs are in managing their business.”

    Mark Burch Senior Director of Materials and Operations Fred Hutchinson Cancer Research Center

    Challenges

    In 2009, Fred Hutch was expanding – fast. The research center had just broken ground on a new facility and plans were in place to add two more within the next decade. Alongside this exciting growth was an anxiety in the labs and purchasing department: they knew that their current mode of procurement left much to be desired. Beyond simply being inefficient, the fact was that if they were going to continue to grow and lead the charge toward curing cancer, the way they handled purchasing was unsustainable.

    Mark Burch, Director of Materials at the center, sought a solution that could grow with Fred Hutch and would help alleviate the time-consuming processes that were keeping their investigators awash in busywork and distracted from doing what they were there to do – save lives.

    Mark had seen this issue firsthand since joining Fred Hutch in 1999. “The process for ordering even a single item, be it a chemical or an office supply, was wildly inefficient,” he said. An investigator who needed something would need to pull out a paper catalog in their lab – hoping it would be up to date – and locate the item they’re looking for, then fill out a three-page paper requisition. They would write down the vendor name, product number and so on, placing the form in an inter-office envelope that then needed to be picked up by a mail delivery service and sent to purchasing. There, someone would sort through a mess of paper requisitions and run each by an authorized buyer who determined if it was the appropriate vendor for this situation, then that person would have to call the vendor.

    But that wasn’t the end of it. On that phone call, the buyer would need to confirm availability and price, then use that information to finish up the requisition paperwork, assign a PO, send it to that vendor and then manually type it into the ERP system. “Then, of course, you’d have to wait six to ten days for the item to arrive.” Burch knew this had to change, and while the organization did try its hand at creating its own technology solution at one point, it quickly learned it did not have the expertise to scale such a system efficiently. The search for a solution provider was on.

    But a world-class organization like Fred Hutch doesn’t work with just anybody; the research center seeks partners who “bring the same skills, focus, and energy” on which the center prides itself. Fred Hutch looked for a partner that would help it have 40 active vendors at the new procurement tool’s launch – an ambitious goal, but a crucial one in order to introduce the new purchasing system to the investigators at Fred Hutch, said Burch. “If the system wasn’t brought online with all of the content that my internal scientific customers are used to seeing, and didn’t have the items they need, their first impression will be that it’s not worth their time, and they won‘t use it.”

    Solution

    With JAGGAER, Fred Hutch found the exact partner it was looking for in the fight to cure cancer. Not only were there 40 active vendors in JAGGAER’s eProcurement solution when it went live, but that number rose to nearly 300 over time, as adding catalogs to the online marketplace that eProcurement enabled is exceptionally easy for the procurement team at Fred Hutch. A majority of those vendors have hosted content in the solution, something the center is a big proponent of, since it gives the center more control and helps it obtain data on purchasing activities.

    eProcurement’s data-driven analysis allows for automation features to be properly utilized and spend to be better managed. The tool’s data analysis functions were a key point for Fred Hutch when they were looking into solutions: “If you don’t have a good guide to take you through the mountains of data a tool produces and find insights that are meaningful to your business, you’re wasting time and money, ”Burch said. “JAGGAER truly shines in understanding what the customer’s needs are in managing their business, and tuning the analysis deck accordingly to help support those activities.”

    Bottom Line Results

    • 85 percent of spend managed in the JAGGAER system.
    • Volume handled grew by eight times to $ 480 million in 2017; with 20 percent less buyers on staff, thanks to automation and electronic requisitions.
    • 300 vendors, most with hosted content, live on Fred Hutch shopping portal.
    • Sales that were previously leaking to third-party vendors now routed to primary vendors.
    Syringe removing contents from a scientific vial

    Since partnering with JAGGAER, Fred Hutch’s procurement department has increased volume eightfold – with 20% less of a buyer headcount. As opposed to the old, lengthy procurement process Burch described above, investigators are now able to pull up the JAGGAER platform and easily order the items they need through eProcurement. With simple tools like keyword searches and favorites lists, it takes just moments to pull up a list of validated, price-negotiated items. From there, a simple checkout will send items to purchasing, in which the ERP converts (on an hourly basis) requisitions to POs and places them in the vendor’s fulfillment system.

    This has allowed Fred Hutch to convert 72% of requisitions to POs and get them out the door on the same day; plus, another 18% go through on the next day. Such efficiency adds a lot of confidence in the lab, and items are received in one-third the time they used to be – on average, one to three days. Inventory costs have also seen significant reductions – this is the number one cost savings, said Burch – as such a quick turnaround allows scientists to operate closer to a “just-in-time” process and not have to stockpile materials for the next time they need them but can’t wait a week or two for delivery, or purchase items for a future need that never arrives.

    Beyond cost savings, this improved purchasing system enables something even more crucial: it allows investigators to focus their time and energy on their life-saving work, as opposed to wasting time simply trying to get ahold of the supplies they need. When an investigator from a large university joined Fred Hutch recently, said Burch, he said that the best thing about joining the center was that he freed up a full hour or even ninety minutes daily that he used to spend managing supplies in the lab. That adds up to an enormous amount of time that can now be put toward the next cancer drug or immunotherapy breakthrough. As Burch puts it, “JAGGAER helps the research team at Fred Hutch get back to the groundbreaking work only they can do.”
    Download the Fred Hutchinson Cancer Research Center eProcurement case study in PDF.

    Additional Success Stories

    Maturity Assessment

    Take this quick Autonomous Commerce Maturity Assessment now to identify your maturity stage and the next steps to take in your journey.