JAGGAER Website Privacy Policy

Effective: September 2024
Purpose
JAGGAER’s Website Privacy Policy (this “Policy”) describes JAGGAER’s privacy practices with respect to processing of personal information of individuals as a Visitor (You) to our website https://www.jaggaer.com and informs how JAGGAER processes this information and describes visitors’ rights and choices regarding certain types of processing. activities about them.
JAGGAER, LLC, 700 Park Offices Drive, Research Triangle Park, Durham, NC 27709 determines the purposes and means of the processing of individual’s personal information and makes decisions about processing activities acting as Data Controller.
Website Privacy Policy does not cover JAGGAER’s privacy practices with respect to processing of personal information related to users of JAGGAER’s hosted software applications and related services (collectively, “Solutions”), obtained in connection with use of the Solutions. For information on such processing for the Solutions, please refer to Service Privacy Policy
Scope
This Policy applies to JAGGAER, LLC and all of its subsidiaries (which we refer to in this Policy as “JAGGAER”) and all of its directors, officers, employees, and contractors (“JAGGAER Team Members”).
JAGGAER’s Website Personal Information Processing
WHAT INFORMATION IS PROCESSED AND WHY
JAGGAER processes personal information when individuals are interacting with its website. This occurs in the following cases:
- Data provided directly by individuals:
Personal information is collected when visitors are requesting more detailed information on JAGGAER’s Solutions or when registering to webinars organized by JAGGAER or accessing JAGGAER’s educational materials. Some of this information may be further used by JAGGAER for marketing analytics or direct marketing communication purposes. - Automatically generated data:
Certain technical data which may become personal information are generated automatically and processed for the purpose of website administration and maintenance, and for security reasons. Furthermore, some of this data collected via use of so-called non-essential cookies, and subject to visitors’ consent, may be used for marketing analytics purposes.
Please see below information on JAGGAER’s processing of visitors’ personal information:
Personal Information categories | Purpose of processing | Legal basis |
Data acquired via website form. Full name, job title, company name, company location, company industry, phone number, work email | Respond to inquiries and market our Solutions. | Consent |
Information about Visitor’s device and their usage of our websites (such as Internet Protocol (IP) addresses or other identifiers), which may qualify as personal information using cookies, web beacons, or similar technologies |
|
Legitimate interest |
DISCLOSURE OF PERSONAL INFORMATION
- JAGGAER will only communicate, or allow the processing of, personal information to or by the following third parties and/or in the following circumstances:
- third-party service providers that are authorized by JAGGAER to perform services for the purposes set forth in this Policy, and only when agreements are in place that require such third parties to protect the privacy and confidentiality of the personal information that is shared and to comply with all applicable privacy and data protection laws. JAGGAER collaborates with third-party providers to market JAGGAER services, manage marketing activities and to make additional services available to You;
- when reasonably necessary to comply with a legal process, such as a court order, subpoena or search warrant, government investigation or other legal requirements, including to meet national security or law enforcement requirements;
- in any direct or indirect reorganization process, including, but not limited to, mergers, acquisitions and sales of all or substantially all of our assets; or
- when necessary for the prevention or detection of crime (subject in each case to applicable law) or to establish or defend a legal claim.
JAGGAER does not sell personal information collected through its website.
WEBSITE COOKIES RELATED PROCESSING
JAGGAER uses cookies and other similar technologies (such as web beacons, pixels, or transparent GIF files) to collect information through our website www.jaggaer.com (collectively, “cookies”), to provide and administrate the website, manage online advertising and measure its effectiveness.
JAGGAER uses first-party cookies and third-party cookies.
First-party cookies are placed on an individual’s device directly by JAGGAER. For example, first-party cookies are used to adapt the website to an individual’s browser’s language preferences and to better understand their use of JAGGAER’s website. Third-party cookies are placed on an individual’s device by JAGGAER’s partners and service providers; for example, third-party cookies are used to measure user numbers on our website.
JAGGAER uses session cookies or persistent cookies.
Session cookies only last until individuals close their browsers. Session cookies are used for a variety of reasons, including to learn more about an individual’s use of the website during one single browser session and to help them to use website more efficiently.
Persistent cookies have a longer lifespan and aren’t automatically deleted when the browser is closed. These types of cookies are primarily used for analytical purposes.
You can set your browser to refuse cookies or to warn you before a cookie is placed. JAGGAER employs a “cookie banner” to obtain Your consent. You may change your preferences at any time by using the “Cookie preference” button on the website. Please note that changes you make to your cookie preferences may change your website browsing experience and, in some cases, you may be unable to use certain parts of our website. For more information on cookie type, duration and providers please visit JAGGAER’s Cookie List.
SOCIAL MEDIA FEATURES AND WIDGETS
Our website includes social media features, such as LinkedIn button and other sharing widgets. These features collect your IP address, record which page you are visiting on our website and set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. To the extent the Social Media Features are hosted by third-party providers, and You click through to these from our websites, such provider may receive information showing that you have visited our website. Your interactions with these features are governed by the privacy policy of the company providing it.
DO NOT TRACK SIGNALS?
Some web browsers (including Safari, Firefox and Chrome) have a “Do Not Track” (“DNT”) feature that tells a website that a user does not want to have his or her online activity tracked. If a website that responds to a DNT signal receives a DNT signal, the browser can block that website from collecting certain information about the browser’s user. Not all browsers offer a DNT option and DNT signals are not yet uniform. JAGGAER makes efforts to monitor developments around DNT browser technology and to implement a current standard.
DATA RETENTION
We keep your personal information only as long as we need it for legitimate business purposes or, if longer, as required or permitted by applicable law.
SECURITY
JAGGAER maintains a comprehensive, written information security program that contains industry standard administrative, technical and physical safeguards designed to protect your information against unauthorized access, theft and loss.
JAGGAER limits access to personal information to those persons and authorized service providers who have a specific business purpose for maintaining and processing such information. JAGGAER’s employees who have been granted physical access to personal information are made aware of their responsibilities to protect the confidentiality, integrity and availability of that information and have been provided training and instruction on how to do so.
CROSS-BORDER TRASFERS OF PERSONAL INFORMATION
JAGGAER may, directly or indirectly through third parties around the world, process, store, and transfer the information Visitors provide, including their Personal Information, as described in this Policy. Personal Information that we collect may be transferred to, and stored at, a location outside of a Visitor’s jurisdiction. It also may be processed by persons operating outside of a Visitor’s jurisdiction who work for us or for one of the organizations outlined in this Policy in connection with the activities outlined in this Policy. When transferring, storing or processing Visitors’ Personal Information JAGGAER will take all steps necessary to ensure that Personal Information is treated securely and in accordance with this Policy and applicable Data Protection Laws. We have put in place adequate technical and organizational procedures to safeguard Personal Information we process for the purposes specified in this Policy.
CHILDREN’S PRIVACY
We do not knowingly collect personal information from anyone under the age of 18 because they are not allowed to use our website. If you know that a user is under the age of 18, please contact us at privacy@jaggaer.com.
VISITOR’s RIGHTS
If you wish to exercise your rights, e.g. You believe that the information we hold about you is inaccurate or if you believe that we are no longer entitled to use it and want to request its rectification, deletion or object to its processing, please contact us at privacy@jaggaer.com. JAGGAER will respond to the request within thirty (30) business days.
JAGGAER will provide you with the information you have sought by email or, if possible, in another form that you have requested. To protect your privacy, we may ask you to verify your identity or provide additional information before we let you access or update your information. We may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets, intellectual property or privacy of another user. If JAGGAER decides to deny you access to some or all of your personal information, JAGGAER will notify you in writing of our decision within thirty (30) business days and explain why and how you can complain if you are not satisfied with our decision.
RIGHTS OF THE VISITORS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) AND CALIFORNIA PRIVACY RIGHTS ACT (CPRA)
California law provide consumers based in California with specific rights regarding their personal information:
- The right to know. Visitors have the right to request that JAGGAER disclose certain information to them about JAGGAER’s collection and use of their Personal Information, such as the specific pieces of Personal Information JAGGAER has collected, as well as information about JAGGAER’s sale or disclosure for business purposes of their Personal Information to third parties. Once JAGGAER receives and confirms a Visitor’s request, JAGGAER will disclose to the Visitor the information they have requested.
- The right to delete. Visitors have the right to request that JAGGAER deletes their Personal Information that JAGGAER collected from them and retained, subject to certain exceptions. Once JAGGAER receives and confirms their verifiable consumer request, JAGGAER will delete (and direct JAGGAER’s service providers to delete) Visitors’ Personal Information from its records, unless an exception applies.
- The right to correct inaccurate Personal Information maintained by JAGGAER.
- The right to data portability. Visitors have the right to request that Personal Information is transferred to another entity in a structured, commonly used, machine-readable format, to the extent possible.
- The right to opt-out of the sale of Personal Information. JAGGAER does not sell Visitors’ Personal Information to third parties.
- The right to limit the use and disclosure of Sensitive Personal Information. Visitors have the right to limit the use and disclosure of their Sensitive Personal Information.
- The right to non-discrimination. JAGGAER will not discriminate against Visitors for exercising any of their CCPA rights.
If Visitors are located in California and have questions about their rights, they may also contact CCPA Toll Free Number: 1-866-467-8688, enter Service Code 987#.
RIGHTS OF THE VISITORS UNDER THE EU GENERAL DATA PROTECTION REGULATION (GDPR) AND UK GDPR
- The right to be informed. Visitors are entitled to be informed of the use of Personal Data (as defined under GDPR). This Policy provides such information.
- The right of access. Visitors have the right to request a copy of their Personal Data which JAGGAER holds.
- The right of correction. Visitors have the right to request correction or changes of the Personal Data if it is found to be inaccurate or out of date.
- The right to withdraw consent. Visitors have the right to withdraw a previously given consent for processing their Personal Data for a specific purpose.
- The right to be forgotten. Visitors have the right to request JAGGAER, at any time, to delete their Personal Data from its servers and to erase their Personal Data when it is no longer necessary for us to retain such data.
- The right to object (opt-out). Visitors have the right to opt out of certain uses of their Personal Data, at any time.
- The right to data portability. Visitors have the right to a “portable” copy of the Personal Data they have submitted to JAGGAER. Generally, this means their right to request that we move, copy, or transmit their Personal Data stored on our servers or information technology environment to another service provider’s servers or information technology environment.
- The right to refuse to be subjected to automated decision making, including profiling. Visitors have the right not to be subject to a decision and insist on human intervention if the decision is based on automated processing and produces a legal effect or a similarly significant effect.
- The right to lodge a complaint with a supervisory authority. Visitors have the right to lodge complaints about our data processing activities by filing a complaint with JAGGAER or with the relevant Supervisory Authority. A list of Supervisory Authorities is available here
Contact Details
At any time you may contact JAGGAER with questions or concerns about this Website Privacy Policy, or to exercise any of your rights at privacy@jaggaer.com. You also may communicate with us at:
JAGGAER, LLC Attention: Legal – Data Protection Office, 700 Park Offices Drive, Research Triangle Park, Durham, NC 27709
CCPA Toll Free Number: 1-866-467-8688, enter Service Code 987#
If you are located in the European Union and have any questions about this Website Privacy Policy, you also may contact the Supervisory Authority of your country of residence (see http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080).
CHANGES TO OUR WEBSITE PRIVACY POLICY
This Website Privacy Policy is effective as of the date set forth at the top of this page. JAGGAER reserves the right to modify this Website Privacy Policy from time to time to reflect changes to technology, legal obligations and information handling practices.