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Effective: May 25, 2018
Prior Version: July 27, 2017
The data controller for the information you provide or that we collect from you when you use the Solution is:
SciQuest, Inc. d.b.a. JAGGAER
3020 Carrington Mill Blvd., Suite 100
Morrisville, NC 27560
Personal Information JAGGAER Processes
Use and Disclosure of Personal Information
JAGGAER treats personal information as confidential and JAGGAER accesses personal information provided by you through the Solution in order to provide the Solution to you, fulfil your requests related to the Solution and enhance your use of the Solution.
JAGGAER uses and shares information that by itself, does not identify an individual, customer or supplier (such as device information or general behavioral data), primarily to enhance your use of the Solution and for benchmarking purposes.
If you are an employee of a customer or supplier who uses the Solution and you seek access, or seek to correct, amend, or delete inaccurate personal information about you, please first direct your request to your employer because our customers and suppliers generally have administrative rights to make these changes.
If our customer, a supplier or any employee of a customer or a supplier requests that JAGGAER to correct, amend, or delete inaccurate personal information to comply with applicable data protection regulations, then JAGGAER will respond to the request within thirty (30) business days.
If you wish to contact JAGGAER directly to access the personal information that JAGGAER holds about you, you may email your request to JAGGAER at email@example.com. JAGGAER will respond to the request within thirty (30) business days. To protect your privacy, we may ask you to verify your identity or provide additional information before we let you access or update your information.
JAGGAER will provide you with the information you have sought by email, or if possible, in another form that you have requested. We may reject requests for certain reasons, including if the request is unlawful or if it may infringe on trade secrets, intellectual property or the privacy of another user. If JAGGAER decides to deny you access to some or all of your personal information, JAGGAER will notify you of our decision in writing within thirty (30) business days, which will include an explanation of our decision and directions regarding how you can complain if you are not satisfied with our decision.
JAGGAER EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework Privacy Statement
Complaint Handling; Dispute Resolution
JAGGAER has further committed to refer unresolved privacy complaints under the EU-U.S. and Swiss-U.S. Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. Additionally, in accordance with the EU-U.S. Privacy Shield, an individual may, under certain conditions, invoke binding arbitration.
Investigations; Enforcement; Liability
As a result of JAGGAER’s adherence to the EU-U.S. and Swiss-U.S. Privacy Shield Principles, JAGGAER is subject to the investigatory and enforcement powers of the Federal Trade Commission. In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US and Swiss-U.S. Privacy Shield Principles, JAGGAER is potentially liable.
SciQuest, Inc. dba JAGGAER
Attention: General Counsel
3020 Carrington Mill Blvd. Suite 100
Morrisville, NC 27560
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law and any timeframes set forth in the applicable customer or supplier agreement.
The security of your data, including personal information, is very important to JAGGAER. JAGGAER maintains a comprehensive, written information security program that contains administrative, technical and physical safeguards designed to protect your data against unauthorized access, theft and loss, including physical and logical access controls, firewalls, intrusion detection systems, network and database monitoring, anti-virus systems and backup systems. JAGGAER limits access to your data to those persons who have a specific business purpose for processing your data. JAGGAER’s employees who are granted physical access to personal information are required to protect the confidentiality, integrity, and availability of that information and are provided training and instruction on how to do so. With respect to customer use of the Solution, JAGGAER designs its Solution to enforce user access controls and our customers are authorized and responsible for configuring these settings appropriately.