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    THESE TERMS OF SERVICE WILL BE LEGALLY BINDING ON CLIENT UPON EXECUTION OF AN AGREEMENT WITH JAGGAER. BEFORE PURCHASING AND ACCESSING ANY JAGGAER APPLICATIONS AND SERVICES, CLIENT SHOULD CAREFULLY READ THOSE TERMS BELOW THAT ARE APPLICABLE TO THE JAGGAER APPLICATIONS AND SERVICES ACCESSED BY CLIENT.

    Support Services Terms

    Please click on the links below to locate the Support Services Terms applicable to the JAGGAER Application Subscriptions
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    Support Services Terms – Click link to view JAGGAER Applications covered by these Support Services Terms
    JAGGAER Indirect and JAGGAER Advantage SaaS Applications Support Services Terms
    (Updated March, 2018)
    All JAGGAER Indirect and JAGGAER Advantage (formerly, BravoSolution) SaaS Applications
    On-Premise Contract Director Applications Support Services Terms
    (Updated February 2017)
    JAGGAER’s on-premise version of Contract Director
    On-Premise Enterprise Reagent Manager Applications Support Services Terms
    (Updated February 2017)
    JAGGAER’s on-premise version of Enterprise Reagent Manager
    Hosted Research Material Management  Applications Support Services Terms
    (Updated June 2021)
    JAGGAER’s hosted version of Research Material Management
    JAGGAER Direct SaaS Applications Support Services Terms
    (Updated March 2018)
    JAGGAER Direct SaaS Applications (formerly, POOL4TOOL)
    JAGGAER Appliance
    (Updated June 2020)
    JAGGAER Appliance

     

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    Description of Applicable Professional Services
    Supplier Enablement Applications and Services Terms
    (Updated March 2017)
    Supplier Enablement Professional Services.
    These Professional Services are provided to JAGGAER Clients that have purchased a Subscription to the JAGGAER Spend Director Application to enable our Clients to connect with and purchase from their suppliers. These Professional Services are included in the Subscription fees for the Spend Director Application.
    Advanced Sourcing Optimizer Best Practices Center Professional Services Terms
    (Updated February 2017)
    Advanced Sourcing Optimizer Best Practices Center.
    The Advanced Sourcing Optimizer Best Practices Center provides best practice consulting and strategic advice on topics such as event setup, supplier management and communication and bid analysis. The Advanced Sourcing Optimizer Best Practices Center may be purchased from JAGGAER under an Order Form on an annual, Subscription fee basis.