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    Hard Savings, Soft Savings, and the Truth in between: How Companies Realistically Measure Procurement Success

    Hard Savings, Soft Savings, and the Truth in between: How Companies Realistically Measure Procurement Success

    In procurement, “savings” often sounds like a simple number: negotiated, reported, done. In practice, it is rarely that clear-cut. Between a good negotiation result and a saving that subsequently becomes visible in the budget, there are purchase orders, contract usage, volume deviations, market prices, and sometimes very ordinary process breaks.

    That is exactly why it is worth taking a closer look. Savings are important, but they are only meaningful if all stakeholders understand them in the same way.

    Why Not All Savings Are Equal

    Many companies group very different forms of business value under the same heading. This may simplify reporting, but it can quickly lead to misunderstandings between Procurement, Finance, and senior management.

    A simple example illustrates the problem: Procurement negotiates the price of a component from 10 euros down to 8 euros. The planned volume is 100,000 units per year. On paper, this results in savings of 200,000 euros.

    However, if only 60,000 units are ordered, the actual impact is significantly less. And if some plants continue to order outside the new contract, even less of that saving actually reaches the bottom line. The saving was negotiated, but it was not realized.

    Hard Savings: Savings That Actually Reduce Spend

    Hard savings are those that can be traced in the company’s actual spend. They may result, for example, from lower prices, a supplier change, bundled volumes, or better contract terms.

    The decisive point is implementation. A negotiated price does not yet translate into a financial impact. It is only when the contract is implemented, the quantities are actually purchased, and the invoices reflect the new terms that the Finance department can reliably track the savings.

    For reporting purposes, this means that hard savings must be linked to spending, ordering, or invoice data. Without this link, the figure remains an estimate.

    Soft Savings: Value That Doesn’t Always Show Up in the Cost Center

    Soft savings—often referred to as “cost avoidance”—are also valuable, but they do not always appear as direct cost reductions on the profit and loss statement.

    Typical examples include avoided price increases, shorter lead times, less manual work, improved compliance, lower supplier risks, and more stable supply chains. If a supplier demands an 8 percent price increase and Procurement limits it to 3 percent, this creates real value. Nevertheless, spending does not decrease, it merely increases less than expected.

    Such effects can be extremely important, especially in volatile markets. Avoiding a production shutdown or reducing supplier risk is often more significant from a business perspective than a small price reduction. However, this value should be reported differently from classic hard savings.

    The Real Problem: Many Savings End at the Contract

    Many procurement systems are very good at capturing tenders, negotiation results, and contract values. They show which conditions were agreed and what potential value could result from them. Many procurement systems do an excellent job of tracking RfPs, negotiation results, and contract values. They show which terms were agreed upon and what potential value could result from them.

    However, what happens next often remains unclear: Were the products actually purchased? In what quantities? Through which suppliers? Were new contracts used, or was there maverick buying? Did currency effects, indexation, or market prices alter the result that was originally expected?

    Without this information, savings can only be evaluated to a limited extent. Strictly speaking, companies in such cases are not referring to hard savings that are actually realized, but to negotiated, projected, or planned savings.

    Why Procurement and Finance Often See Different Numbers

    The fact that Procurement and Finance do not always arrive at the same number for savings initiatives is therefore not a sign of poor collaboration. They often simply measure different things.

    Purchasing looks at the results of the initiative: better terms, successfully negotiated prices, avoided costs, or reduced risks. Finance looks at the impact on budgets, cost centers, and the income statement. Both perspectives are valid. The problem arises only when they are combined in a single report.

    A common model is therefore helpful: clear definitions, transparent savings categories, traceable calculation logic, and aligned validation between Procurement and Finance.

    What Effective Performance Measurement in Procurement Must Achieve Today

    The most important question is not: “How high are our savings?” It is: “How reliable is this number – and which part of it has actually been realized?”

    Modern procurement organizations therefore take a broader view of success. In addition to hard and soft savings, they also consider compliance, risk reduction, process quality, supplier performance, contract usage, and spend under management. This does not make reporting more complicated, but more honest.

    in the end, what matters is not just what was negotiated. What really matters is the value that is realized within the company—financially, operationally, and strategically.

    How the JAGGAER Value Tracker Supports This

    This is precisely where the JAGGAER Value Tracker comes in. With JAI Assist, it helps companies use AI support not only to capture value contributions, but also to track them throughout the entire process: from the expected saving through implementation to the validation of the actual business impact.

    Procurement can structure initiatives, clearly assign savings categories, involve stakeholders, and highlight variances. Finance receives a better basis for interpreting figures and tracking results. Individual savings reports are brought together in an integrated value management process.

    Added Value for Different Stakeholders

    For the Chief Purchasing Officer, the JAGGAER Value Tracker makes Procurement’s contribution more visible. It creates transparency around initiatives, target achievement, and value realization, providing a more reliable basis for discussions with executive management.

    For the Chief Financial Officer, it increases trust in the reported figures. Value contributions can be assigned to business units, regions, categories, suppliers, and budgets. This makes it easier to understand which initiatives actually contribute to costs, earnings, and operational goals.

    For Category Managers, the module helps set priorities more clearly. They can manage initiatives, identify deviations from plan, and allocate resources where the greatest value contribution is expected.

    For buyers and procurement professionals, the JAGGAER Value Tracker reduces manual follow-up work and makes their own contribution more visible. Different types of value can be documented and linked to concrete business outcomes.

    Conclusion

    Savings remain a central KPI in procurement. However, they only become meaningful when it is clear whether they refer to negotiated potential, avoided costs, or to realized savings that show up on the income statement.

    Companies that clearly reflect this distinction not only strengthen their reporting. They also strengthen trust between Procurement, Finance, and executive management.

    Would you like not only to identify savings, but also to measure them in a verifiable way and track them transparently? Contact your JAGGAER Account Manager and find out how the JAGGAER Value Tracker can help you systematically capture and document the success of your procurement initiatives.

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