This Privacy Policy describes the information JAGGAER collects about you as a visitor to our website(s) and informs you how JAGGAER uses this information and describes your choices regarding certain types of processing. This Privacy Policy does not cover any information or data collected by JAGGAER when you are using JAGGAER’s software applications and services. Please see our Service Privacy Policy.

Personal Information JAGGAER Processes    Return to Top

JAGGAER collects personal information about a visitor to our website only if you voluntarily supply us with this information. For example, on certain pages you may choose to provide JAGGAER with your name, e-mail address, telephone number or other information, to request details about JAGGAER, including information about JAGGAER’s applications and services. This information enables JAGGAER to follow up with you after your visit. If you have voluntarily provided this information, you have consented to the collection and use of your personal information as described in this Privacy Policy.

Use and Disclosure of Personal Information    Return to Top

JAGGAER does not sell personal information collected through its websites. JAGGAER may not share any personal information with third parties unless: (i) authorized by you in writing, (ii) with service providers authorized by JAGGAER to perform services for the purposes set forth in this Privacy Policy, and only when confidentiality agreements are in place or (iii) compelled to do so by a governmental authority, regulatory body, or under subpoena or similar governmental request, including to meet national security or law enforcement requirements, or to establish or defend a legal claim.

Use of Website(s)    Return to Top

JAGGAER, or JAGGAER-authorized service providers, may observe your activities, preferences and transactional data relating to your use of our website(s). While JAGGAER may collect or log this information, JAGGAER does not identify you or match this information with your other personal information (such as your IP address) unless you have chosen to identify yourself by completing a contact form on the website. JAGGAER may use this collected or logged information to diagnose website technical problems. JAGGAER or our authorized service provider may use this information to track aggregate traffic patterns throughout our website(s). If you have submitted contact information via forms on a site, JAGGAER may use information from cookies and web beacons to provide you with information about JAGGAER and our software applications and services.

Cookies    Return to Top

JAGGAER uses technology that many other websites employ, including without limitation, “cookies” or small data files stored on your computer’s hard drive, to collect information. Cookies are small text files that our websites ask to place on your computer’s hard drive. If your browser is set to accept cookies, then your browser adds the text in a small file. JAGGAER does not use cookies to read any other information on your computer’s hard drive. JAGGAER uses cookie technology to authenticate your access to various areas of our websites, and tailor its content to your preferences. Cookies help us analyze web traffic in general and to track when site visitors complete surveys. You can set your browser to refuse cookies, or to warn you before a cookie is placed.

JAGGAER also uses web beacons, or transparent GIF files, provided by our service provider to report activity on our site. The beacons help us manage our online advertising and measure its effectiveness. These files enable our service provider to recognize a cookie on your web browser, which in turn enables us to learn which advertisements are most effective. Either JAGGAER or our services providers place the cookie. The information that JAGGAER collects by means of these technologies is anonymous and is not personally identifiable unless you have chosen to identify yourself through a form on the website.

Retargeted Advertising    Return to Top

Retargeted advertising uses information collected on an individual’s web browsing behavior such as the pages they have visited or the searches they have made. This information is used to display more relevant information to you on the JAGGAER website. This information is also used to display JAGGAER employment opportunities to you if you have visited our careers page. The information collected is only linked to an anonymous cookie ID (alphanumeric number); it does not include any information that could be linked back to a particular person, such as their name, address or credit card number. The information used for targeted advertising either comes from JAGGAER or through third party website publishers.

Most web browsers automatically accept cookies, but you can change your browser to prevent cookies or to notify you each time a cookie is set. To opt out of receiving marketing related communications from JAGGAER, please click on the “opt-out” link in the communication or please contact us at Please note this does not opt you out of receiving generic ads.

Social Media Features and Widgets    Return to Top

Our websites include social media features, such as the Facebook Like button, and widgets, such as the Share this button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our sites. Your interactions with these features are governed by the privacy policy of the company providing it.

Opt-Out; Access    Return to Top

If at any time after registering for information, you change your mind about receiving information from us, please click on the “opt-out” link in the communication or send us a request at specifying your new choice. If you otherwise wish to contact JAGGAER directly to access to the personal information that JAGGAER holds about you, you may email your request to JAGGAER at JAGGAER will provide you with the information you have sought by email, or if possible, in another form that you have requested. JAGGAER may need to verify your identity or to take other steps to respond to your request. If JAGGAER decides to deny you access to some or all of your personal information, JAGGAER will notify you in writing of our decision and explain why and how you can complain if you are not satisfied with our decision.

JAGGAER EU-US Privacy Shield Framework Privacy Statement    Return to Top

JAGGAER complies with the applicable provisions of the EU-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal information from the European Union. JAGGAER adheres to the seven Privacy Shield Principles: Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement and Liability. To learn more about the EU-US Privacy Shield Framework, and to view JAGGAER’s certification, please visit

Swiss Safe Harbor Program Statement    Return to Top

JAGGAER complies with the applicable provisions of the U.S. – Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of data from Switzerland. Information regarding the Swiss Safe Harbor Framework can be found at:

Complaint Handling; Dispute Resolution    Return to Top

In compliance with the EU-US Privacy Shield Framework and the US-Swiss Safe Harbor Principles, JAGGAER commits to resolve complaints about your privacy and our collection or use of your personal information. Individuals with inquiries or complaints regarding this Privacy Policy should contact JAGGAER at:

With respect to the EU-US Privacy Shield Framework, JAGGAER has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit for more information and to file a complaint. Additionally, in accordance with the EU-US Privacy Shield, an individual may under certain conditions, invoke binding arbitration.

With respect to the US-Swiss Safe Harbor Principles, JAGGAER has further committed to refer unresolved privacy complaints under the US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by JAGGAER, please visit the BBB EU SAFE HARBOR website at for more information and to file a complaint.

Investigations; Enforcement; Liability   Return to Top

As a result of JAGGAER’s adherence to the EU-US Privacy Shield Framework, JAGGAER is subject to the investigatory and enforcement powers of the Federal Trade Commission.

In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, JAGGAER is potentially liable.

Contact Details    Return to Top

At any time you may contact JAGGAER with questions or concerns about this Privacy Policy at Written responses may also be submitted to:

Attention: Associate General Counsel
3020 Carrington Mill Blvd.
Suite 100
Morrisville, NC 27560

Data Retention    Return to Top

JAGGAER retains personal information according to JAGGAER’s backup and storage procedures and applicable legal requirements.

Security    Return to Top

JAGGAER maintains a comprehensive, written information security program that contains industry standard, administrative, technical and physical safeguards designed to prevent unauthorized access to personal information. JAGGAER limits access to personal information to those persons and authorized service providers who have a specific business purpose for maintaining and processing such information. JAGGAER’s employees who have been granted physical access to personal information are made aware of their responsibilities to protect the confidentiality, integrity and availability of that information and have been provided training and instruction on how to do so.

Changes to the Privacy Policy    Return to Top

This Privacy Policy is effective and current as of September 20, 2016. JAGGAER reserves the right to change, update, modify, add or remove any part of this Privacy Policy from time to time and in our sole discretion to reflect changes to technology, our legal obligations and information handling practices. JAGGAER will alert you to any changes by indicating on the Privacy Policy the date it was last updated. When you visit the site, you are accepting the current version of this Privacy Policy as posted on the site at that time. JAGGAER recommends that users revisit this Privacy Policy on occasion to learn of any changes.