Supplier Support

Whether you’re a supplier or partner, JAGGAER support is here for you. Learn about our supplier support programs.


If you’re a Tejari Supplier in need of support, submit a supplier support ticket today. Someone from our support organization will follow up with you quickly to help resolve your issue.

Submit a Supplier Support Request


Full Support for our Suppliers

Our supplier support team can assist with a range of questions, including:

Questions about the Supplier Portal: you want to know who your organization’s portal administrators are, get information about portal navigation etc.

  • Access: You need to get access to the portal, have a Portal created etc.
  • Catalog management: You’re looking for details about managing your hosted catalog, submissions, attributes etc.
  • Invoices: You are having trouble submitting invoices via the supplier portal.
  • Supplier News: You have questions or comments about a topic in the latest Supplier News issue.

The Tejari Supplier Portal

Our supplier portal is completely free, and we don’t charge any fees for suppliers to participate.

The Tejari Supplier Portal offers:

  • A profile and network listing, searchable by over one million procurement and sourcing users
  • Support communications and training materials
  • The ability to review and action notifications or communications received from customers
  • An unlimited number of users and roles for your employees

Watch an introductory video

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business people on a spiral staircase in a large building

Become a Supplier

The Tejari Supplier Network is where our global buyers and suppliers connect. Manage your own data, get discovered by Tejari customers and track your interactions with them. Members of our Supplier Network gain access to:

  • Dedicated Supplier Portal to access the Tejari Supplier Network
  • Assistance getting set up and enabled
  • Comprehensive training

Join the Tejari Supplier Network 

The Science Catalog

If you’re a supplier of scientific products looking to expand your exposure to customers, our science catalog may be a good fit for you. Connect your catalog content with the Tejari shopping environment so buyers can easily search and place orders for your items.

Become a science catalog supplier

Scientist using Axio Zoom V16 microscope in a lab