Supplier Support

Whether you’re a supplier or partner, JAGGAER support is here for you. Learn about our supplier support programs.

JAGGAER Customer Support - Male Support Agent Laughing

If you’re a JAGGAER Supplier in need of support, submit a supplier support ticket or call Support.

Submit a Supplier Support RequestCall Support

JAGGAER Customer Support - Male Support Agent Laughing

Full Support for our Suppliers

Our supplier support team can assist with a range of questions, including:

Questions about the Supplier Portal: you want to know who your organization’s portal administrators are, get information about portal navigation etc.

  • Access: You need to get access to the portal, have a Portal created etc.
  • Catalog management: You’re looking for details about managing your hosted catalog, submissions, attributes etc.
  • Invoices: You are having trouble submitting invoices via the supplier portal.
  • Supplier News: You have questions or comments about a topic in the latest Supplier News issue.

The JAGGAER Supplier Portal

Our supplier portal is completely free, and we don’t charge any fees for suppliers to participate.

The JAGGAER Supplier Portal offers:

  • A profile and network listing, searchable by over one million procurement and sourcing users
  • Support communications and training materials
  • The ability to review and action notifications or communications received from customers
  • An unlimited number of users and roles for your employees

Watch an introductory video

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JAGGAER Supplier Network - People Walking on a Circular Stairway

Become a Supplier

The JAGGAER Supplier Network is where our global buyers and suppliers connect. Manage your own data, get discovered by JAGGAER customers and track your interactions with them. Members of our Supplier Network gain access to:

  • Dedicated Supplier Portal to access the JAGGAER Supplier Network
  • Assistance getting set up and enabled
  • Comprehensive training

Join the JAGGAER Supplier Network 

Become a Catalog Supplier

Connect your supplier catalog content with a shopping environment where buyers can search for and order what they need, when they need it.

There are two ways to become an enabled catalog supplier:

  • A JAGGAER customer must submit an Enablement Request to integrate with you.
  • Participate in the Science Catalog if you meet the appropriate requirements.

Become a Catalog Supplier

JAGGAER Supplier Support - Scientist Using Telescope

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