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    Press Release

    JAGGAER and Promo PA Foundation Survey Finds Widespread Adoption of Digital Technology in Italy and European Public eProcurement

    Source to Pay

    RESEARCH TRIANGLE PARK, NC – February 20, 2019 – JAGGAER, the world’s largest independent spend management company, in association with Promo PA Foundation, has released the results of a sweeping survey of public procurement across Italy, finding that it is one of 15 of the 28 European countries that are utilizing complete eProcurement digital solutions, with the remaining well on their way to digital transformation. The research also measures multiple variables to determine the impact of digital transformation on the public sector.

    The research was based on 250 interviews with Italian public procurement organizations, designed to measure how digital purchasing has changed public procurement processes. The survey found that more than 80 out of 100 organizations use technology in the tendering phase alone. On average, one out of five bodies use technology to collect needs and to set up the planning process, while 19% of the sample use technology for the selection of suppliers and the management of supplier’s registers and lists.

    Compliance in the public sector is an important issue, and sampled organizations are concerned with complying with evolving public procurement regulations and with data and process security requirements. Additionally, these organizations are interested in solutions that provide interoperability, are user-friendly, and can be implemented in an efficient manner. The survey also measures digital procurement penetration in the public sector across Europe, how eProcurement solutions are used, perceived advantages of eProcurement solutions, and personnel training challenges when instituting new solutions.

    “The report shows that Italy is now projected towards the full digital public procurement cycle, in line with the EU’s leading countries,” comments Annalisa Giachi, Head of Research, Promo PA Foundation.

    The JAGGAER ONE platform provides a technology procurement backbone for the public sector globally, including Dubai Municipality, The Department of Transport in Abu Dhabi (DoT), the UK Department for Work and Pensions, Highways England, a French postal service company and some main French railway companies. Italian clients include RAI (Italian Broadcasting Company), Insiel SpA (Friuli Venezia Giulia Region Purchasing Group Agency), SEA (Milan Airports), Coni Servizi (part of The Italian National Olympic Committee), Lazio Region, Trenitalia (Italian Railways Group) and Cassa Depositi e Prestiti.

    “JAGGAER has a long history of working with the public sector regionally, across the globe. We have helped many municipalities, governments, institutions and organizations create new efficiencies, ensure compliance, and enabled them to successfully fulfill their public charter of providing services in the most expeditious manner possible,” says Robert Bonavito, CEO JAGGAER.

    “Public Administrations must choose technology solutions offering reliable and sustainable performance, both to guarantee citizens excellent service and to protect themselves from possible legal issues. JAGGAER has a history of innovation and delivers the best-of-breed solutions these organizations require,” says Mario Messuri, General Manager of JAGGAER Italy.

    An abstract of the report, “Digital Public Procurement: a balance between expectations and reality,” can be found here.



    About JAGGAER: Global Spend Management Solutions

    JAGGAER is the world’s largest independent spend management company, with over 2,000 customers connected to a network of 3.7 million suppliers in 70 countries, served by offices located in North America, Latin America, throughout Europe, the United Kingdom, Australia, Asia and the Middle East. JAGGAER offers complete SaaS-based Source to Pay eProcurement solutions with advanced Spend Analytics, Sourcing, Supplier Management, Contract Lifecycle Management, Savings Tracking and intelligent workflow capabilities. JAGGAER has pioneered spend solutions for over two decades and continues to lead the innovation curve by listening to customers and analyzing the market. Our solution suites are trusted by the world’s largest manufacturing, education, health care, retail, consumer package goods, logistics, construction, utilities companies and public service organizations.

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