JAGGAER Sub-Processors
List of Sub-processors
JAGGAER conducts the majority of its data processing activities to provide software applications and services to its valued customers. However, JAGGAER also engages third-party service providers to offer additional software functionalities and services. All service providers are extensively vetted and, if they may access customer personal data while performing their services, they are required to undergo a security assessment and sign a Data Processing Addendum. This helps ensure that the service providers are protecting and managing any personal data they access in compliance with
(i) JAGGAER’s privacy and security standards,
(ii) requirements set forth in customer agreements and
(iii) all applicable data privacy laws, including GDPR.
The lists below identify the corporate sub-processors – either third parties or JAGGAER affiliates – that may process customers’ personal data on JAGGAER’s behalf. These processing activities may include accessing, storing, handling or otherwise using the personal data for the purpose described hereunder.
With respect to sub-processors who are natural persons, please contact the JAGGAER Privacy team at privacy@jaggaer.com to request a list of JAGGAER’s then-current contractors.
1. Third Parties Sub-Processors
THIRD PARTY SOFTWARE AND/OR SERVICES | ||
Corporate Sub-processors | Location | Purpose of Processing |
DocuSign | USA | Optional add-on for CLM customers, providing digital signature for documents processed by the JAGGAER Applications |
TrustWeaver | Sweden | Digital signing and archiving of PDF invoices in P2P |
Kinamu | Austria | SAP Services / Outsourcing |
EDM Americas, Inc. | USA | Digital mailroom service |
IBM Österreich | Austria | VAN Mailbox provider for direct procurement software applications |
Apache | USA | Webserver for direct procurement software applications |
Mehrwerk (formerly “Bi4U”) | Germany | Business intelligence, consulting & implementation for direct procurement software applications |
Qlikview | Sweden | Business intelligence for direct procurement software applications |
Navigant Cymetrix Corporation | India | Spend Radar and Spend implementation support and monthly refresh support |
Interfax Fax Service | USA | Add-on feature providing a fax service to distribute purchase orders from customer to supplier within the indirect procurement software applications |
Concord Fax Service | USA | Add-on feature providing a fax service to distribute purchase orders from customer to supplier within the indirect procurement software applications |
Adobe Document Cloud | Global | Electronic signature service for documents processed within the indirect procurement software applications |
Amazon Web Services | USA
Germany Ireland |
Infrastructure as a service (IAAS) and platform as a service (PAAS) |
SnowFlake | USA | Cloud-based data warehouse |
RiseNow, LLC | USA | JAGGAER implementation services partner |
Huron Consulting Group | USA | JAGGAER implementation services partner |
Randstad Canada | Canada | JAGGAER implementation services partner |
PricewaterhouseCoopers (PwC) | USA | JAGGAER implementation services partner |
McKinsey | USA | JAGGAER implementation services partner |
Stonebridge Ventures | USA | JAGGAER implementation services partner |
2. JAGGAER and its Affiliates
JAGGAER AFFILIATES | ||
JAGGAER Entities | Location | Purpose of Processing |
BravoSolution S.p.A. | Italy | Technical infrastructure for JAGGAER Advantage, support services |
JAGGAER, LLC | USA | Technical infrastructure fordirect procurement software platform, software maintenance, systems maintenance and corporate services |
Jaggaer Austria GmbH | Austria | Support services, technical infrastructure for direct procurement software platform |
SciQuest Canada Holdings, ULC | Canada | Global support and technical services |
BravoSolution France S.A.S. | France | |
BravoSolution S.p.A. | Italy | |
BravoSolution Mexico S.r.l. de C.V. | Mexico | |
POOL4TOOL DOO Beograd | Serbia | |
JAGGAER Asia Pacific Pte Ltd. | Singapore | |
BravoSolution España S.A. | Spain | |
TejariSolution FZ-LLC | Dubai, UAE | |
BravoSolution UK Limited | United Kingdom |
Requesting More Information about a Sub-processor
Please contact the JAGGAER Privacy team at privacy@jaggaer.com to request additional information about our third-party sub-processors.