• .

    SPEND ANALYTICS+ REFRESH SERVICES TERMS
    DESCRIPTION OF SERVICES v4.29.2024

    The Refresh process begins with the True-Up Phase of implementation of Spend Analytics+ and is repeated on the frequency specified in the relevant Order Form.

    The Client will be responsible for providing all refresh data. Spend classification configurations are set during initial implementation. Changes to configurations (e.g., taxonomy) are not in scope and would require a services engagement on a Statement of Work.

    Responsibilities

    Refresh Cycle Activities Client JAGGAER
    Provide data in pre-defined format by a mutually-agreed date, according to the specified frequency. Lead
    Conduct classification of data to remain at 90% of the Total Spend to Client taxonomy. Lead
    Refresh data will be available for Client review within five (5) business days after receipt of confirmed final data from Client, unless otherwise mutually agreed. Support Lead
    Review refresh data for updates or approval within five (5) business days. Lead Support
    Perform any classification and grouping corrections of refresh data within 90% threshold or transfer approved data to production, within three (3) business days. Lead Support