JAGGAER Standard Services

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    Professional Services Configuration Information

    JAGGAER Standard Professional Services are ideal for customers looking for a balanced speed-to-value implementation. JAGGAER will focus efforts on key functional areas while allowing customers some flexibility to fine-tune our Industry-Leading JAGGAER Common Commercial Practices. JAGGAER will provide application education, consulting, and testing support at key points in the project to ensure customers realize value out of the solution in an accelerated timeline.

    The scope below represents the configurations JAGGAER will make as part of this project for implementation and training purposes as referenced in the Client’s Statement of Work.  The scope of services described below for each configuration are based on industry-leading JAGGAER common commercial practices to meet Client requirements.  The configurations included in this scope are also used to educate the Client on application configuration options.

    Functionally, many of these configurations are unlimited and the Client may make further adjustments to as many configurations as the application allows.

    For all workflow steps mentioned below, JAGGAER to configure up to five business rules, per step.

    Please note that certain functional components will not be reviewed during a JAGGAER Standard Services implementation effort. Should Client choose to implement one of these after the project concludes, Client may use additional resources available through JAGGAER University or on-line help.  If Client requires additional consulting services to assist with the configuration, please contact your JAGGAER Account Manager. Click here to see the full list of items not covered during a JAGGAER Standard Services Implementation effort.

    eProcurement | Direct eProcurement

    Invoicing

    Supplier Catalog Enablement

    Supplier Management | Direct Supplier Management

    Contracts+

    Sourcing | Direct Sourcing

    Inventory

    Direct Purchase Order Management

    Direct Advanced Shipping Notice (ASN)

     

    eProcurement

    For the application and applicable Functional Component (s) referenced in the Statement of Work, JAGGAER to perform configurations and provide guidance to Client on best practice configurations per the scope detailed below.

    Shopping

    Shopping Configure the solution to enable shopping for goods and services including configuration of the standard Purchasing Showcase dashboard.
    Branding Configure initial site branding including color theme, client logo, site name, Login URL, and organization message.
    General Settings Configure general application and shopping settings.
    Custom Fields Configure up to six (6) custom fields, split across document headings and lines as well as accounting segments.
    Forms Activate up to four (4) standard forms and review process to create additional forms.  Forms include:  Vendor Request, Non-Catalog, Quick Quote, and Check Request.
    User Roles Configure up to five (5) standard roles related to eProcurement:  Shopper, Requestor, Approver, Buyer, and System Administrator

    Requisition Approvals

    Purchasing Documents Configure the Purchase Requisition document based on best practices and Client input.
    Approvals Configure the solution to enable purchase requisition and purchase order approval and notification processing through workflow.
    Workflow Configure the seven-step eProcurement workflow associated with requisition approvals and educate customer how to manage approval updates.  Workflow steps include: field value validations, financial hierarchy approvals, budget validation, commodity and item category approval, check request approval, purchasing review and approval, and an automated step to create PO.

    Order Delivery

    Order Distribution Configure the solution to enable order distribution through the appropriate channels for the Client (fax, email, manual, cXML, supplier portal delivery).
    General Settings Configure organization-wide settings for order distribution and educate client how to manage supplier-specific settings and manage order failures
    Purchasing Documents Configure the Purchase Order document.
    Supplier Portal Configure the Supplier Portal to enable supplier registration, communication regarding purchase orders, and catalog price list submission. Configure initial branding, including color theme, logo and name, and messaging to suppliers.

    Contract Compliance Tracker

    Contract Compliance Configure the solution to enable contract compliance functionality.
    General Settings JAGGAER to work with Client to configure contract shopping settings.

    Budget Manager

    Budgets Setup one (1) account code combination for budgetary configurations
    Workflow

    Configure up to two (2) workflow steps associated with the budget approval process.

     

    Configure up to two (2) workflow steps associated with the budget transfer process.

     

    Enable up to four (4) budget check workflow steps across the PR or Invoice workflows.

    Notification Preferences Configure the solution to enable notification processing through workflow.
    Roles Configure up to four (4) user roles.

    Primary Data Load

    Suppliers JAGGAER will perform a one-time load of up to 500 suppliers, with key fields only, in Client’s Production site and a subset in Client’s Test site.
    Account Codes JAGGAER will perform a one-time load of account codes in Client’s Production site and a subset in Client’s Test site.
    Commodity Codes Standard UNSPSC taxonomy will be used.

     

     

    With a JAGGAER Standard Services Implementation engagement, the Client is responsible for the following data loads:

    Users Client will perform a one-time load of users in Client’s Production site and a subset in Client’s Test site.
    Contracts Client will perform a one-time load up to 100 eProcurement / Shopping contracts in Client’s Production site and a subset in Client’s Test site, if implementing Contract Compliance Tracker functionality.
    Budgets Client will perform a one-time load of budget data into the Client’s Production site, if implementing Budget Manager functionality.

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    Direct eProcurement

    For the application and applicable Functional Component (s) referenced in the Statement of Work, JAGGAER to perform configurations and provide guidance to Client on best practice configurations per the scope detailed below.

    Shopping

    Shopping Configure the solution to enable shopping for goods and services including configuration of the standard dashboard and mail templates and reminders.
    Branding Configure initial site branding including color theme, client logo, site name, Login URL, and organization message.
    General Settings Configure general application and shopping settings.
    Forms Configure up to four (4) standard forms including:  up to 10 hosted Catalog or punchouts, Freetext.
    User Roles Configure up to three (3) standard roles related to eProcurement:  Requestor, Approver, Buyer, and System Administrator

    Requisition Approvals

    Purchasing Documents Configure the Purchase Requisition document based on best practices and Client input.
    Approvals Configure the solution to enable purchase requisition and purchase order approval and notification processing through workflow.
    Workflow Configure up to a three-step eProcurement workflow associated with cost, procurement and functional approvals.  Workflow steps include: checkout validation, procurement approval, cost approval and an automated step to create PO.

    Order Delivery

    Order Distribution Configure the solution to enable order distribution using a standard interface (iDoc).
    General Settings Configure organization-wide settings for order distribution and educate client how to manage supplier-specific settings and manage order failures
    Workflow Configure up to seven (7) PO workflow steps.
    Purchasing Documents Configure the Purchase Order document.
    Supplier Portal Configure the Supplier Portal to enable supplier registration, communication regarding purchase orders, and catalog price list submission. Configure initial branding, including color theme, logo and name, and messaging to suppliers.

    Primary Data Load

    Suppliers JAGGAER will perform a one-time load of up to 500 suppliers in Client’s Production site and a subset in Client’s Test site.
    Users Client will perform a one-time load of users in Client’s Production site and a subset in Client’s Test site.
    Account Codes JAGGAER will perform a one-time load of account codes in Client’s Production site and a subset in Client’s Test site.
    Commodity Codes Standard eClass or UNSPSC taxonomy will be used.
    Catalogs Configure up to ten (10) hosted Catalogs or Punch-Outs
    ERP Interface JAGGAER will provide applicable ERP interface documentation & support for Client integration setup.

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    Invoicing

    For the application and applicable Functional Component(s) referenced in the Statement of Work, JAGGAER to perform configurations and provide guidance to Client on best practice configurations per the scope detailed below.

    Receiving

    Receipt creation Configure the Solution to enable receiving (desktop and/or central)
    General Settings Configure general receiving settings to support Client requirements
    Workflow Configure up to two (2) workflow steps associated with receipt creation and transmission to the Client’s ERP system, if applicable.
    Receipt document Configure receipt entry and available options

    Invoice Creation

    Invoicing Configure the Solution to enable purchase order related invoices and non-PO invoice creation (if applicable), both manually and electronically (if applicable).
    General Settings Configure general invoicing settings to support Client requirements
    Supplier Portal Configure the Supplier Portal to enable supplier registration and communication regarding invoices. Configure initial branding, including color theme, logo and name, and messaging to suppliers.
    Email configuration Configure up to two (2) emails sent to suppliers regarding registration and/or invoice communications.
    User Roles Activate the four (4) standard roles related to invoice creation functionality:  AP Professional, AP Manager, AP Admin, and Central Receiving
    Custom Fields Configure up to six (6) custom fields on Invoice document, inclusive of Account Segments.
    Updates to Purchase Order document layout Update Purchase Order document layout modifications to accommodate invoice requirements, if required.
    Updates to Purchase Requisition document layout Update Requisition document layout modifications to accommodate invoice requirements, if required.
    Invoice document layout Configure invoice document to support Client invoice requirements.
    Credit Memo document layout Configure credit memo document to support Client credit memo requirements.
    Forms Configure one (1) standard check request form

    Invoice Matching and Approvals

    General Settings Configure general invoice approvals and general matching settings to support Client requirements.
    Matching and Tolerances Configure Advanced Dynamic Matching (ADM) for up to two (2) matching rules and educate Client on managing and updating ADM settings/rules.
    Workflow Activate the (2) standard workflow/review steps associated with invoice workflow. Educate customer on how workflow configuration is used to manage approval updates.

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    Supplier Catalog Enablement and Purchase Order / Invoice Connections

    For the application and applicable Functional Component(s) referenced in the Statement of Work, JAGGAER to setup catalog enablement configurations, supplier purchase order and/or invoice connections, and provide guidance to Client as described in the terms of the main subscription agreement found at https://www.jaggaer.com/terms-of-service/supplier-enablement-terms/.

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    Supplier Management

    For the application and applicable Functional Component (s) referenced in the Statement of Work, JAGGAER to perform configurations and provide guidance to Client on best practice configurations per the scope detailed below.

    Supplier Onboarding

    Configurable Registration Profiles Configure up to two (2) registration profiles: Basic and Full
    Registration Questions Configure up to five (5) registration questions, with up to ten (10) values each
    Supplier Portal Provide initial configuration of the Supplier Portal including branding options such as logo, theme colors, and messaging to suppliers.
    User Roles Enable the three (3) standard user roles and customize where needed:  Supplier Manager (Viewer), Supplier Manager (Administrator), and Approver
    Supplier Email Communications Configure up to one (1) email communication template
    Supplier Request Form Provide initial configuration of the Supplier Request Form, with up to five (5) fields and ten (10) values for each field
    OFAC Check Enable OFAC Checking

    Workflow

    Supplier Request Enable standard single-step approval workflow to manage supplier requests
    Supplier Registration Enable standard four-step approval workflow to manage registration approvals
    Supplier Review Enable standard single-step approval workflow to manage supplier reviews, post approval

    Primary Data Load

    Supplier Load Perform a one-time load of up to 5,000 suppliers in Client’s Production site and up to fifty (50) in Client’s Test site.
    With the Standard Implementation offering, the Client is responsible for the following data loads:
    User load Client will perform a one-time load of users in Client’s Production site and a subset in Client’s Test site.

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    Direct Supplier Management

    For the application and applicable Functional Component (s) referenced in the Statement of Work, JAGGAER to perform configurations and provide guidance to Client on best practice configurations per the scope detailed below.

    Supplier Onboarding

    Configurable Registration Profiles Configure up to two (2) registration profiles: Basic and Full
    Registration Questions Configure up to one-hundred (100) general and category registration questions
    Supplier Profile Maintenance Provide profile and certificate update reminders
    Supplier Approval Single level supplier approval workflow per profile
    Duplicate Check Enable a duplicate check as part of the registration process

    Supplier Data Management

    Supplier ERP Form Provide initial configuration of the Supplier Form, with address and procurement data (up to 15 fields)
    Supplier Organization

    Enable one (1) out of two (2) supplier organization strategies:

    • Enable a simple (1) criteria for merging suppliers (duplicates)
    • Enable a simple (1) criteria for grouping suppliers (same group)

    General Supplier Management features

    User Roles Enable up to three (3) user roles
    Supplier communication Configure up to ten (10) standard mail templates
    Actions Enable actions to create and track actions with suppliers.
    Supplier Portal Provide initial configuration of the Supplier Portal including branding options such as logo, theme colors, and messaging to suppliers.

    ERP Integration

    Integrations Supplier Creation / Update for address and procurement data with standard interface

    Primary Data Load

    Supplier Load Perform a one-time load of up to 500 suppliers in Client’s Production site and up to fifty (50) in Client’s Test site or standard ERP interface.
    Supplier Registration Perform a one-time load of users in Client’s Production site and a subset in Client’s Test site.

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    Contracts+

    For the application and applicable Functional Component (s) referenced in the Statement of Work, JAGGAER to perform configurations and provide guidance to Client on best practice configurations per the scope detailed below.
    Repository

    Contract Types Configure up to six (6) contract types
    Custom Fields Configure up to fifteen (15) custom fields and ten (10) values per custom field
    Contract Request Template Configure one (1) contract request template, with up to ten (10) custom fields and ten (10) values per custom field
    Contract Template Configure one (1) contract template, with up to ten (10) custom fields and ten (10) values per custom field
    Work Groups Configure up to six (6) single-level work groups
    User Roles Configure up to four (4) standard contract user roles, including:  contract manager, stakeholder, approver, and contract administrator
    Obligations Configure up to one (1) obligation within the library
    Dashboards Review standard dashboard configuration

    Workflow

    Contract Request Enable standard single-step approval workflow to manage contract requests
    Contract Approval Configure up to three (3) workflow steps to manage contract approvals

    Authoring

    Main Document Templates (Static) Configure up to two (2) simple (static) templates up to fifteen (15) pages in length each. Configuration to include: creating the template header record, uploading the MS Word document and inserting document placeholders.
    External Review Enable and review the process for performing External Reviews.

    eSignature

    DocuSign Configure standard JAGGAER DocuSign connection and three (3) required workflow steps
    Adobe Sign Configure standard JAGGAER Adobe Sign connection and three (3) required workflow steps

    Primary Data Load

    Suppliers Perform a one-time load of up to 5,000 suppliers in Client’s Production site and up to fifty (50) in Client’s Test site.
    Contracts Perform an iterative load of up to 5,000 contracts and 25,000 attachments in Clients’ Production site and a subset in Client’s Test site. Client will collaborate with JAGGAER to resolve load errors.
    With the Standard Implementation offering, the Client is responsible for the following data loads:
    Users Perform a one-time load of users in Client’s Production site and a subset in Client’s Test site.

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    Sourcing

    For the application and applicable Functional Component (s) referenced in the Statement of Work, JAGGAER to perform configurations and provide guidance to Client on best practice configurations per the scope detailed below.
    Events

    Event Types Configure up to two (2) event types (i.e. RFP or RFI)
    Custom Fields Configure up to three (3) custom fields and ten (10) values per custom field
    Libraries Configure one (1) event library with up to ten (10) elements (prerequisites, attachments, and questions).
    Work Groups Configure up to six (6) single-level work groups
    User Roles Enable the four (4) standard user roles and customize where needed:  event manager, stakeholder, approver, and sourcing administrator
    Sourcing Request Template Configure up to one (1) sourcing request template with up to ten (3) custom fields
    Evaluation Tools Review of standard evaluation tools
    Supplier Portal Provide initial configuration of the Supplier Portal including branding options such as logo, theme colors, and messaging to suppliers
    Supplier Email Communications Configure up to two (2) standard email communication templates
    Dashboard Review standard dashboard configuration

    Workflow

    Sourcing Request Enable standard single-step approval workflow to manage sourcing requests
    Sourcing Approval Enable standard single-step approval workflow to manage sourcing approvals
    Sourcing Evaluation Configure up to three (3) workflow steps to manage sourcing evaluation process

    Primary Data Load

    Suppliers Perform a one-time load of up to 5,000 suppliers in Client’s Production site and up to fifty (50) in Client’s Test site.
    With the Standard Implementation offering, the Client is responsible for the following data loads:
    Users Perform a one-time load of users in Client’s Production site and a subset in Client’s Test site.

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    Direct Sourcing

    For the application and applicable Functional Component (s) referenced in the Statement of Work, JAGGAER to perform configurations and provide guidance to Client on best practice configurations per the scope detailed below.

    General Application settings

    Event Types One (1) event types
    Cost Breakdowns Configure up to two (2) cost breakdowns with 20 fields each
    Evaluation Matrixes Configure up to two (2) quotation evaluation matrixes
    Custom Fields Configure up to two (2) custom fields on header or item level

    ERP Integration

    Integrations Enable integration with standard interface of a simple info record creation

    Standard feature configurations

    Supplier Qualification Configure as search criteria
    Supplier Portal Setup of supplier portal
    Item import Setup of excel import
    Event Documents Manual event documents (general and item)

    Primary Data

    Material List One-time excel load of up to 500 materials or standard ERP interface

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    Inventory

    For the application and applicable Functional Component (s) referenced in the Statement of Work, JAGGAER to perform configurations and provide guidance to Client on best practice configurations per the scope detailed below.

    Inventory

    General Settings JAGGAER to work with customer to configure Inventory settings.
    User Roles Enable the two (2) standard user roles related to inventory management administration and stockroom management.
    Internal Stockroom Configure one (1) internal stockroom / Fulfillment Center with preferred positioning, if desired by Client.
    Locations Configure one (1) parent location for internal Fulfillment Center
    Inventory Documents Configure up to one (1) Sales Order Document, one (1) Pick List, or one (1) Packing Slip
    Sales Order Workflow Configure workflow for sales orders with a single workflow queue for review and approval.
    Dashboards Review standard dashboard configuration

    Primary Data Load

    Items Perform a one-time load of up to 200 items in Client’s Production site and a subset in Client’s Test site.
    Users Perform a one-time load of users in Client’s Production site and a subset in Client’s Test site.

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    Direct Purchase Order Management

    For the application and applicable Functional Component (s) referenced in the Statement of Work, JAGGAER to perform configurations and provide guidance to Client on best practice configurations per the scope detailed below.

    General application settings

    Supplier confirmation screen Enable Confirmation screen
    Change options Configure supplier confirmation change options: Change date, split quantity
    Order document Configure up to one (1) order documents from ERP (ERP Print)

    ERP Integration

    Purchase orders Enable ERP to JAGGAER transmission with standard interface
    Order confirmations Enable JAGGAER to ERP transmission with standard interface

    Configurations

    Supplier Portal Standard supplier portal setup
    Dashboard Standard dashboard creation
    Supplier Communication Up to five (5) standard mail templates and (3) reminders

    Primary Data Load

    Primary Data One-time excel load of primary data (Units, Delivery conditions, etc. ) or standard ERP interface

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    Direct Advanced Shipping Notice

    For the application and applicable Functional Component (s) referenced in the Statement of Work, JAGGAER to perform configurations and provide guidance to Client on best practice configurations per the scope detailed below.

    General application settings

    Delivery note Standard delivery note form with attachments, shipping reference, batch number, serial number
    Print layout Standard print layout

    ERP Integration

    Delivery notes Delivery note transmission with standard interface

    Configurations

    Supplier Portal Standard supplier portal setup
    Dashboard Standard dashboard creation
    Supplier Communication Standard mail templates and reminders
    Packaging Free packaging, handling units in JAGGAER
    Label Layout One (1) standard label layout

    Primary Data Load

    Primary Data One-time excel load of primary data (Units, Delivery conditions, etc. ) or standard ERP interface

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    The following functional areas are not part of the configuration or review during the project as a part of a JAGGAER Standard Services engagement.

    eProcurement Multi-Business Unit
    Invoicing

    Single Use Authorization (SUA) cards

    Digital Mailroom

    Digital Capture

    Supplier Management

    Supplier Performance Management (Tier 2 Reporting, Dynamic Qualification, and Risk Compliance)

    Visual Compliance support

    Contracts+

     

    Dynamic Main Document Templates

    Clause Library

    Alternative Language

    Internal Review Round workflow

    Sell Side Contract support

    Looker Business Analytics

    Sourcing

    Auction support

    Commodity Code

    Sourcing Quick Quote

    Multi-Stage Events

    Advanced Evaluation Tools

    Inventory

    Kiosk support

    PR / PO Workflow

    Invoice Sales Orders