• .
    Mais informações

    Relatórios de analistas

    Blog

    Brochures

    Checklist

    Casos de sucesso

    Datasheets

    Aprender

    eBooks

    Infografias

    Notícias

    White Paper

    Contacto

    Seminários on-line

    Eventos

    Comércio autónomo

    ESG

    Sobre nós

    Plataforma JAGGAER One

    Carreiras

    Conformidade e Segurança

    Casos de sucesso

    Support

    Partner Marketplace

    Torne-se um parceiro

    Por indústria

    Educação

    Fabricação

    Energia y Utilidades

    Serviços Financeiros

    Cuidados de saúde

    Ciências da Vida e Farmacêutica

    Por indústria

    Retalho

    CPG

    Setor público

    Transporte e Logística

    Por função

    Compras

    Finanças

    Tecnologia da Informação

    Cadeia de fornecimento

    Por necessidade

    IA em compras

    Redução de custos

    Aquisição Direta

    ESG

    Integração com outros sistemas empresariais

    Rentabilidade das compras

    Otimização de fornecimento

    Visibilidade das despesas

    Cumprimento dos fornecedores

    Aprender

    Informes de analistas

    Blog

    Brochures

    Checklist

    Casos de éxito

    Datasheets

    Aprender

    eBooks

    Infografías

    Noticias

    White Paper

    Contacto

    Webinars

    Eventos

    Comercio Autónomo

    ESG

    Acerca de

    Plataforma JAGGAER One

    Carreras

    Cumplimiento y seguridad

    Historias de éxito

    Soporte

    Partner Marketplace

    Conviértete en partner

    Por industria

    Educación

    Manufacturing

    Energía y Utilities

    Servicios financieros

    Sanidad

    Farmacéutico y Ciencias de la vida

    Por industria

    Retail

    Bienes de consumo envasados

    Sector Público

    Transporte y Logística

    Por función

    Compras

    Finanzas

    Tecnologías de la información

    Cadena de suministro

    Por necesidad

    IA en compras

    Reducción de costes

    Compras directas

    Criterios ESG

    Integración con otros sistemas empresariales

    Rentabilidad de compras

    Optimización de compras

    Visibilidad del gasto

    Compliance de Proveedores

    Scopri di più

    Analyst Reports

    Blog

    Brochure

    Checklists

    I nostri clienti. Storie di successo

    Datasheets

    Imparare

    eBooks

    Infographics

    News

    White Paper

    Contattaci

    Webinar

    Eventi

    Autonomous Commerce

    ESG

    Chi siamo

    La piattaforma JAGGAER One

    Lavora con noi

    Compliance & Security

    Storie di successo

    Servizio Clienti

    Partner Marketplace

    Diventa Partner

    Per settore

    Education

    Manufacturing

    Energy and Utilities

    Financial Services

    Healthcare

    Life Sciences and Pharmaceuticals

    Per settore

    Retail

    Consumer Packaged Goods (CPG)

    Settore pubblico e regolamentato

    Trasporti e logistica

    Per funzione

    Procurement

    Finance

    IT

    Supply Chain

    Per necessità

    AI nel Procurement

    Riduzione dei costi

    Direct Procurement

    Obiettivi ESG

    Integrazione nell'ecosistema aziendale

    Procurement Profitability

    Sourcing Optimization

    Spend Visibility

    Supplier Compliance

    Success stories

    Service client

    Erfolgsgeschichten

    Kundensupport

    Lernen

    Analyst Reports

    Blog

    Broschüren

    Checklisten

    Kundenerfolgsgeschichten

    Produktflyer

    Lernen

    E-Books

    Infografiken

    News

    Whitepaper

    Verbinden

    Webinare

    Veranstaltungen

    Autonomous Commerce

    ESG

    Über uns

    Die Platform

    Karriere

    Compliance und Sicherheit

    Partner Marketplace

    Partner werden

    Nach Branche

    Bildungswesen

    Fertigende Unternehmen

    Energie und Versorgung

    Finanzdienstleistungen

    Gesundheitspflege

    Biowissenschaften und Pharmazeutik

    Nach Branche

    Einzelhandel

    Consumer Packaged Goods (CPG)

    Öffentlicher Sektor

    Transport und Logistik

    Nach Rolle

    Beschaffung

    Finanzen

    Informationstechnologie

    Lieferkette

    Nach Bedarf

    KI im Einkauf

    Kostenreduzierung

    Direkter Einkauf

    ESG-Ziel

    Integration in die Geschäftssystemlandschaft

    Beschaffungsrentabilität

    Beschaffungsoptimierung

    Ausgabentransparenz

    Lieferanten-Compliance

    Marketplace des partenaires

    Devenir un partenaire

    Ressources utiles

    Rapports d'analystes

    Blog

    Brochures

    Checklist

    Témoignages de nos clients

    Datasheets

    Learn

    eBooks

    Infographies

    Actualités

    Livres blancs

    Nous rencontrer

    Webinaires

    Événements

    Commerce autonome

    ESG

    À propos

    La plateforme

    Emplois

    Conformité et sécurité

    Par industrie

    Éducation

    Fabrication

    Énergie et Utilities

    Services financiers

    Santé

    Sciences de la vie et produits pharmaceutiques

    Par industrie

    Retail

    Consumer Packaged Goods (CPG)

    Secteur public

    Transport et logistique

    Par département

    Achats

    Finance

    Informatique

    Supply Chain

    Par besoin

    L'IA dans les achats

    Réduction des coûts

    Achats directs

    Objectif ESG

    Intégration dans le paysage des systèmes d'entreprise

    Rentabilité des achats

    Optimisation du Sourcing

    Visibilité des dépenses

    Conformité des fournisseurs

    Learn

    Analyst Reports

    Blog

    Brochures

    Checklists

    Customer Success Stories

    Datasheets

    Learn

    eBooks

    Infographics

    News

    White Paper

    Connect

    Webinars

    Events

    About

    ESG

    Autonomous Commerce

    JAGGAER One Platform

    Careers

    Compliance & Security

    Success Stories

    Customer Support

    Partner Marketplace

    Become a Partner

    By Industry

    Education

    Manufacturing

    Energy and Utilities

    Financial Services

    Healthcare

    Life Sciences and Pharmaceuticals

    By Industry

    Retail

    Consumer Packaged Goods

    Public Sector

    Transportation and Logistics

    By Role

    Procurement

    Finance

    IT

    Supply Chain

    By Need

    AI in Procurement

    Cost Reduction

    Direct Procurement

    ESG Goal

    Integration into Business System Landscape

    Procurement Profitability

    Sourcing Optimization

    Spend Visibility

    Supplier Compliance

    Blog

    Hackett CPO Agenda: What’s Top of Mind in Procurement?

    eProcurement

    “Do more with less.” Words that send a shiver down many a manager’s spine. But with budgets growing more slowly (1.3%, versus 2.7% in 2018) and expectations of cost and efficiency savings growing faster than ever, that is the reality faced by procurement professionals. The Hackett Group’s CPO Agenda is always eagerly awaited, and this year’s edition does not disappoint, offering clear advice based on a detailed survey (the Hackett Group’s Key Issues Study) of the procurement community.

    The report shows that the technology required to meet a business’s requirements from procurement is now available – the challenge now is to embrace that technology, improve capabilities and align skills and talent.

    The survey revealed that the community’s top five concerns are:

     

    1. Modernize application platform(s) (mentioned by 54% of respondents);
    2. Improve analytical capabilities (50%);
    3. Reduce operating cost (39%);
    4. Measure/manage performance and value (39%);
    5. Accelerate adoption of software tools (36%).

    A Mismatch with the CPO Agenda

    Unfortunately, the survey revealed a clear misalignment between these concerns and what the CPO Agenda terms “procurement critical development priorities”. These are based on an analysis of the gaps between the stated importance of procurement capabilities and organizations’ current ability to address them. The Key Issues Study identified the following as the top five critical development priorities to be addressed by digital transformation:

    1. Improve analytical capabilities

    Core activities like spend analysis are moving toward real-time, custom and predictive analytics, while less-mature analytics functions like risk management will join procurement’s list of fundamental responsibilities.

    To address this gap procurement must, among other things, lay the foundations for analytics, for example by standardizing primary data definitions. This implies close cooperation with IT.

    2. Align skills and talent with business needs

    Hackett identified advanced analytics and data modelling, business acumen, relationship management, strategic thinking and risk management expertise as “must-have” skills for the future.

    Procurement will be challenged to compete with other business functions for top analytical talent. It must also automate less strategic activities.

    3. Leverage supplier relationship management (SRM)

    While SRM has long been a core capability for procurement, it is due for a major shift in approach. Relationships between procurement and its suppliers must become much more strategic.

    Procurement needs to make it a priority to automate and streamline supplier onboarding with digital tools.

    4. Improve procurement function agility

    Agility is an important factor in all areas of business, a direct reflection of the changing market and technology advancements. Agility in procurement means faster decision-making enabled by efficient technologies and adaptive staff who possess a variety of skills and competencies.

    Here again, procurement will need to leverage technologies (such as RPA) if the function is to become more agile, according to Hackett.

    5. Improve customer-centricity

    Procurement must become a partner for the businesses it supports, making it a priority to develop a deep understanding of business needs. Procurement must also make customer processes fast, efficient and easy to understand through means such as self-service, 24/7 support and process automation.

    The customer, i.e. the business, must be the focus of digital transformation.

    Where do you stand?

    Hackett reports that the “number of organizations that believe digital transformation has a high or very high impact on the achievement of enterprise objectives – 32% today – pales in comparison with the 60% that think it will do so within two to three years”. Although many companies are making progress with the adoption of digital technologies, in particular eProcurement, this adoption is typically limited in scope. It seems that many organizations are still not quite sure where to start, or where to go next.

     

    About the Author

    Georg Rösch | VP Product Management

    Georg has been leading the Product Management team responsible for JAGGAER’s Direct software solutions since 2013. Prior to stepping into his leadership role, he worked in Product Development at JAGGAER for 10 years, gaining expertise in supplier relationship management, supplier scorecards, primary data management, and audit management.

    Additional Resources

    Maturity Assessment

    Take this quick Autonomous Commerce Maturity Assessment now to identify your maturity stage and the next steps to take in your journey.