JAGGAER Sub-Processors

Use of Sub-processors

JAGGAER directly conducts the majority of data processing activities required to provide our software applications and services to our customers. However, we do engage some third-party service providers to help us provide certain services to our customers. All our service providers are extensively vetted and, if any service provider may access any personal data of our customers while performing services, the service provider is required to undergo a security assessment and sign our Vendor Data Processing Addendum. This helps ensure our service providers are protecting and managing any personal data they access in compliance with (i) JAGGAER’s privacy and security standards, (ii) requirements set forth in our customer agreements and (iii) all applicable data privacy laws, including GDPR.

Under GDPR, any services providers accessing personal data from our customers are considered “sub-processors.” JAGGAER makes information available about our sub-processors to our customers. The following sub-processors provide services to JAGGAER that may require them to process certain forms of personal data provided by our customers when using our software applications and services. These processing activities may include accessing, storing, handling or otherwise using the personal data in order to provide services to our customers.

Company-wide Sub-processors:

  • Salesforce/ Pardot
  • Google
  • Survey Monkey

JAGGAER Advantage and JAGGAER Indirect Platforms:

  • Trustweaver

JAGGAER Indirect Platform:

  • Adobe Document Cloud
  • Interfax Fax Service
  • Concord Fax Service

JAGGAER Direct Platform:

  • Datev
  • IBM Österreich


  • Harman
  • RiseNow
  • Randstad
  • Neeraj Vinayak
  • SourceOne
  • Accenture
  • Will Robinson
  • Cymetrix
  • EDM
  • Huron
  • riskmethods

This list is not inclusive of sub-processors providing general business administrative functions, including legal and financial advising, that may have some limited access to customer contact information or transactional information.  For more information about these sub-processors, please contact privacy@jaggaer.com.