• .
    Mais informações

    Relatórios de analistas

    Blog

    Brochures

    Checklist

    Casos de sucesso

    Datasheets

    Aprender

    eBooks

    Infografias

    Notícias

    White Paper

    Contacto

    Seminários on-line

    Eventos

    Comércio autónomo

    ESG

    Sobre nós

    Plataforma JAGGAER One

    Carreiras

    Conformidade e Segurança

    Casos de sucesso

    Support

    Partner Marketplace

    Torne-se um parceiro

    Por indústria

    Educação

    Fabricação

    Energia y Utilidades

    Serviços Financeiros

    Cuidados de saúde

    Ciências da Vida e Farmacêutica

    Por indústria

    Retalho

    CPG

    Setor público

    Transporte e Logística

    Por função

    Compras

    Finanças

    Tecnologia da Informação

    Cadeia de fornecimento

    Por necessidade

    IA em compras

    Redução de custos

    Aquisição Direta

    ESG

    Integração com outros sistemas empresariais

    Rentabilidade das compras

    Otimização de fornecimento

    Visibilidade das despesas

    Cumprimento dos fornecedores

    Aprender

    Informes de analistas

    Blog

    Brochures

    Checklist

    Casos de éxito

    Datasheets

    Aprender

    eBooks

    Infografías

    Noticias

    White Paper

    Contacto

    Webinars

    Eventos

    Comercio Autónomo

    ESG

    Acerca de

    Plataforma JAGGAER One

    Carreras

    Cumplimiento y seguridad

    Historias de éxito

    Soporte

    Partner Marketplace

    Conviértete en partner

    Por industria

    Educación

    Manufacturing

    Energía y Utilities

    Servicios financieros

    Sanidad

    Farmacéutico y Ciencias de la vida

    Por industria

    Retail

    Bienes de consumo envasados

    Sector Público

    Transporte y Logística

    Por función

    Compras

    Finanzas

    Tecnologías de la información

    Cadena de suministro

    Por necesidad

    IA en compras

    Reducción de costes

    Compras directas

    Criterios ESG

    Integración con otros sistemas empresariales

    Rentabilidad de compras

    Optimización de compras

    Visibilidad del gasto

    Compliance de Proveedores

    Scopri di più

    Analyst Reports

    Blog

    Brochure

    Checklists

    I nostri clienti. Storie di successo

    Datasheets

    Imparare

    eBooks

    Infographics

    News

    White Paper

    Contattaci

    Webinar

    Eventi

    Autonomous Commerce

    ESG

    Chi siamo

    La piattaforma JAGGAER One

    Lavora con noi

    Compliance & Security

    Storie di successo

    Servizio Clienti

    Partner Marketplace

    Diventa Partner

    Per settore

    Education

    Manufacturing

    Energy and Utilities

    Financial Services

    Healthcare

    Life Sciences and Pharmaceuticals

    Per settore

    Retail

    Consumer Packaged Goods (CPG)

    Settore pubblico e regolamentato

    Trasporti e logistica

    Per funzione

    Procurement

    Finance

    IT

    Supply Chain

    Per necessità

    AI nel Procurement

    Riduzione dei costi

    Direct Procurement

    Obiettivi ESG

    Integrazione nell'ecosistema aziendale

    Procurement Profitability

    Sourcing Optimization

    Spend Visibility

    Supplier Compliance

    Success stories

    Service client

    Erfolgsgeschichten

    Kundensupport

    Lernen

    Analyst Reports

    Blog

    Broschüren

    Checklisten

    Kundenerfolgsgeschichten

    Produktflyer

    Lernen

    E-Books

    Infografiken

    News

    Whitepaper

    Verbinden

    Webinare

    Veranstaltungen

    Autonomous Commerce

    ESG

    Über uns

    Die Platform

    Karriere

    Compliance und Sicherheit

    Partner Marketplace

    Partner werden

    Nach Branche

    Bildungswesen

    Fertigende Unternehmen

    Energie und Versorgung

    Finanzdienstleistungen

    Gesundheitspflege

    Biowissenschaften und Pharmazeutik

    Nach Branche

    Einzelhandel

    Consumer Packaged Goods (CPG)

    Öffentlicher Sektor

    Transport und Logistik

    Nach Rolle

    Beschaffung

    Finanzen

    Informationstechnologie

    Lieferkette

    Nach Bedarf

    KI im Einkauf

    Kostenreduzierung

    Direkter Einkauf

    ESG-Ziel

    Integration in die Geschäftssystemlandschaft

    Beschaffungsrentabilität

    Beschaffungsoptimierung

    Ausgabentransparenz

    Lieferanten-Compliance

    Marketplace des partenaires

    Devenir un partenaire

    Ressources utiles

    Rapports d'analystes

    Blog

    Brochures

    Checklist

    Témoignages de nos clients

    Datasheets

    Learn

    eBooks

    Infographies

    Actualités

    Livres blancs

    Nous rencontrer

    Webinaires

    Événements

    Commerce autonome

    ESG

    À propos

    La plateforme

    Emplois

    Conformité et sécurité

    Par industrie

    Éducation

    Fabrication

    Énergie et Utilities

    Services financiers

    Santé

    Sciences de la vie et produits pharmaceutiques

    Par industrie

    Retail

    Consumer Packaged Goods (CPG)

    Secteur public

    Transport et logistique

    Par département

    Achats

    Finance

    Informatique

    Supply Chain

    Par besoin

    L'IA dans les achats

    Réduction des coûts

    Achats directs

    Objectif ESG

    Intégration dans le paysage des systèmes d'entreprise

    Rentabilité des achats

    Optimisation du Sourcing

    Visibilité des dépenses

    Conformité des fournisseurs

    Learn

    Analyst Reports

    Blog

    Brochures

    Checklists

    Customer Success Stories

    Datasheets

    Learn

    eBooks

    Infographics

    News

    White Paper

    Connect

    Webinars

    Events

    REV Events

    About

    ESG

    Autonomous Commerce

    JAGGAER One Platform

    Careers

    Compliance & Security

    Success Stories

    Customer Support

    Partner Marketplace

    Become a Partner

    By Industry

    Education

    Manufacturing

    Energy and Utilities

    Financial Services

    Healthcare

    Life Sciences and Pharmaceuticals

    By Industry

    Retail

    Consumer Packaged Goods

    Public Sector

    Transportation and Logistics

    By Role

    Procurement

    Finance

    IT

    Supply Chain

    By Need

    AI in Procurement

    Cost Reduction

    Direct Procurement

    ESG Goal

    Integration into Business System Landscape

    Procurement Profitability

    Sourcing Optimization

    Spend Visibility

    Supplier Compliance

    Success Story

    Unilever Gains Visibility & Control Over the Most Unpredictable Spend Category

    Customer Profile

    Every day, 2.5 billion people use Unilever products to feel good, look good and get more out of life. With more than 400 brands bought in 190 countries, Unilever delivered revenues of € 53.7 billion in 2017. Thirteen of its brands generate sales of over one billion euros. With headquarters in London and Rotterdam, the company has a single board of directors and four major divisions: Foods, Refreshment (beverages and ice cream), Home Care, and Beauty & Personal Care. Unilever has research and development facilities in China, India, the Netherlands, United Kingdom and United States and does 57 percent of its business in emerging markets.

    Download the Unilever case study in PDF 

    Shopping Cart

    “What’s really beneficial is that we get instant insight into actual versus planned across all of our contracts, is our spend with a particular carrier a lot more or a lot less?”

    Srestha Dutta,

    Global Process & Technology Senior Manager,

    Unilever

    Challenges

    Unilever’s relationship with JAGGAER goes all the way back to 1998 with what was then Unilever’s Transportation Business Center (TBC) in North America. Over time, this engagement has expanded globally and is still focused on one of the most testing categories

    of sourcing and contract management within procurement: transport and logistics. In recent years JAGGAER has conducted various guided sourcing events with Unilever, including one for refrigerated shipments of ice cream in North America, which netted eight-figure savings.

    Contracts are very dynamic in this category, because there are so many moving parts. “A snapshot taken today of last year may shift greatly, going into the next year. This needs to be considered when modeling awards. Furthermore, as there are carrier capacity limitations and tendering complexities, it’s crucial to account for split lane scenarios and primary-backup relationships,” explains William Robinson, Engagement Manager at JAGGAER. “So, there is constant and progressive evolution for dynamic categories, such as transportation, which makes tracking usage and compliance over time with the dashboards so meaningful for these categories that are otherwise extremely difficult to get your arms around,” he adds.

    The Solution

    Claire Blake, Team Lead, Professional Services EMEA further explains why JAGGAER was uniquely placed to meet Unilever’s requirements: “Unilever’s Logistics Business Center, which is powered by a series of modules under the JAGGAER ONE umbrella, can offer customers transport category-specific suites covering precise end-to-end needs for advanced sourcing, contracts and rate management, complex matrix approvals processes, workflow compliance and so on, plus the inbound and outbound integrations. We can build scalable and robust analytics solutions, test them and roll them out across multiple geographies relatively quickly.”

    Building Robust Analytics Dashboards 

    In 2019 the company decided to embark on a project to implement global dashboards for sourcing and contracting events. These should provide end users with visibility across their assigned scope. With multiple business teams working across the globe, the TBC is a source of integrated tendering and payment information, which provided a solid basis for constructing an analytics solution. Nonetheless, the way that data is captured in the many regions and countries differs somewhat, so this posed an integration challenge.

    All the contract information and actuals in the Unilever TBC’s JCS database, information from the payment system, plus information generated by workflows and approvals matrices in JAGGAER Sourcing and Contracts modules, are integrated into the JAGGAER analytics dashboards. The reports are then presented in Tableau.

    The dashboards, which have been implemented with JAGGAER Spend Analytics, are designed to answer a range of questions, guiding the end user through a journey of essential understanding of data in various functional areas. The dashboards are global in scope, covering all regions outside of Europe, with users able to get a quick overview and then drill down quickly into particular areas of interest such as by team, cluster, portfolio, market and modes (including air, intermodal, less than truckload, ocean, rail, truckload and warehousing).

    The Sourcing dashboards address any queries regarding Unilever’s sourcing activities, providing a wealth of actionable information and insight on supplies and supplier engagement activities such as RFIs, RFPs and auctions, going way beyond standard visibility views, into detailed analytical snapshots such as variances and which processes and activities could be further optimized. They are primarily concerned with answering visibility questions such as: 

    • What is the total number of RFQs that have been completed? ​ 
    • How many events (RFQs) have been run per division/location/category/event/round? 
    • What is the average number of scenarios in an RFQ?
    • Are new suppliers being recommended to receive business?

    Contract managers and administrators at Unilever are now able to leverage useful information to support their strategic sourcing activities, such as pipeline planning, and to help formulate bid strategies to maximize category savings. An end user can find answers to fundamental questions such as the total number of events, the number of suppliers and supplier participation. This can be done at a glance using standard screens and reports, such as the activity dashboard, events overview and adoption report.

    A Goldmine of Information

    “As users dig deeper into this goldmine of information, they can build a greater understanding and get fresh insights into what is working well, and what not so well, enabling them to devise remedial strategies and actions based on fact-based insights,” says Srestha Dutta, Global Process & Technology Senior Manager.

    The contracts and contracts utilization dashboards provide a series of reports on the number of contracts portioned by different dimensions. The principle benefit is that they enable contract managers and administrators to identify the contracts that are not being optimally utilized and the suppliers associated with them. Again, this means they can take action based on solid information. The kind of questions primarily addressed here include, for example, what is the contract approval or turnaround time? How many contracts are expiring in the near term and in what categories? What is the distribution of contract utilization to the nearest 10 percent? What is the contract value for each of these 10 percent contract utilization bandings? And how does contract utilization vary with contract value? What is the contract utilization by category for the top ten categories (or suppliers)? 

    With answers to these and similar questions, the user can then drill down to the contracts and suppliers that need some kind of remedial action, for example due to under or over-utilization of a contract with a certain supplier on a specific route. Here too, multidimensional analytics enables Unilever users to filter data across various areas of interest. “The beauty of the system is that you can do all this quickly and easily, either by clicking on a chart in the dashboard or by using the inbuilt filter options in the dashboard header at the top of each dashboard,” says Srestha Dutta.

    The Future

    A Stronger Hand for The Next Negotiation

    What’s really beneficial is that we get instant insight into actual versus planned across all of our contracts, is our spend with a particular carrier a lot more or a lot less?” adds Srestha Dutta. With this information, Unilever can reassess the relationship and be in a much better position to negotiate next time round. The dashboard will help uncover other issues such as areas where there is excessive supplier fragmentation, identifying opportunities for more consolidation.

    “In the transportation and logistics category there are infinite variables and unpredictable circumstances. Therefore, the ability to identify where contract management is going as planned, or conversely, where it is going off track due to under or over-utilization is a real asset. We foresee that the JAGGAER dashboards will bring many benefits for pipeline planning and bid strategies, enabling us to reverse savings erosion and get better value from our transport and logistics suppliers,” concludes Srestha Dutta.

    Download the Unilever case study in PDF 

    Find out more about JAGGAER’s Solutions.

    Additional Success Stories

    Maturity Assessment

    Take this quick Autonomous Commerce Maturity Assessment now to identify your maturity stage and the next steps to take in your journey.