Digital Processes in Outside Service Management

Merck Optimizes Proceses with Digital SRM Software Solution

Merck’s growth has led to different parallel IT systems. The leading science and technology company has 8,000 technical supplies to manage. The specialist for healthcare, life science and performance materials was able to make their complex procurement processes more efficient with a new software solution.

Merck’s mature processes in outside service management were seamlessly integrated into the new system. The time involved in managing and maintaining data dropped to almost zero, while the transparency and quality of the data increased significantly.

Read the success story and find out:

  • How Merck manages a wide range of complex processes with a single central system
  • How supplier relationships and supplier security have improved
  • How the quality and central accessibility of the data is guaranteed, even though there is less manual maintenance involved
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