JAGGAER Sub-Processors


List of Sub-processors

JAGGAER conducts the majority of its data processing activities to provide software applications and services to its valued customers. However, JAGGAER also engages third-party service providers to offer additional software functionalities and services. All service providers are extensively vetted and, if they may access customer personal data while performing their services, they are required to undergo a security assessment and sign a Data Processing Addendum. This helps ensure that the service providers are protecting and managing any personal data they access in compliance with (i) JAGGAER’s privacy and security standards, (ii) requirements set forth in customer agreements and (iii) all applicable data privacy laws, including GDPR.

The lists below identify the corporate sub-processors – either third parties or JAGGAER affiliates – that may process customers’ personal data on JAGGAER’s behalf. These processing activities may include accessing, storing, handling or otherwise using the personal data for the purpose described hereunder.

With respect to sub-processors who are natural persons, please contact the JAGGAER Privacy team at privacy@jaggaer.com to request a list of JAGGAER’s then-current contractors.

 

1. Third Parties Sub-Processors

 

THIRD PARTY SOFTWARE AND/OR SERVICES

Corporate Sub-processors  Location Purpose of Processing
DocuSignUSAOptional add-on for CLM customers, providing digital signature for documents processed by the JAGGAER Applications
TrustWeaverSwedenDigital signing and archiving of PDF invoices in P2P
KinamuAustriaSAP Services / Outsourcing
 EDM Americas, Inc.USADigital mailroom service
 IBM ÖsterreichAustriaVAN Mailbox provider for direct procurement software applications
 ApacheUSAWebserver for direct procurement software applications
 Mehrwerk (formerly “Bi4U”)GermanyBusiness intelligence, consulting & implementation for direct procurement software applications
 QlikviewSwedenBusiness intelligence for direct procurement software applications
Navigant Cymetrix CorporationIndiaSpend Radar and Spend implementation support and monthly refresh support
Interfax Fax ServiceUSAAdd-on feature providing a fax service to distribute purchase orders from customer to supplier within the indirect procurement software applications
Concord Fax ServiceUSAAdd-on feature providing a fax service to distribute purchase orders from customer to supplier within the indirect procurement software applications
Adobe Document CloudGlobalElectronic signature service for documents processed within the indirect procurement software applications
Amazon Web ServicesUSA

Germany

Ireland

Infrastructure as a service (IAAS) and platform as a service (PAAS)
 SnowFlakeUSACloud-based data warehouse
RiseNow, LLCUSAJAGGAER implementation services partner
Huron Consulting GroupUSAJAGGAER implementation services partner
Randstad CanadaCanadaJAGGAER implementation services partner
PricewaterhouseCoopers (PwC)USAJAGGAER implementation services partner
McKinsey USAJAGGAER implementation services partner
Stonebridge VenturesUSAJAGGAER implementation services partner

 

2. JAGGAER and its Affiliates

The following JAGGAER affiliates provide different services and support, including technical infrastructure, IT-facility management, software maintenance, systems maintenance, corporate services, global support services, etc.  In doing so, these JAGGAER affiliates may process customer personal data in accordance with JAGGAER policies.

 

 JAGGAER AFFILIATES
JAGGAER Entities  Location Purpose of Processing
BravoSolution S.p.A.ItalyTechnical infrastructure for JAGGAER Advantage, support services
 JAGGAER, LLC USATechnical infrastructure fordirect procurement software platform, software maintenance, systems maintenance and corporate services
Jaggaer Austria GmbH AustriaSupport services, technical infrastructure for direct procurement software platform
SciQuest Canada Holdings, ULCCanadaGlobal support and technical services
 BravoSolution France S.A.S.France
 BravoSolution S.p.A.Italy
 BravoSolution Mexico S.r.l. de C.V.Mexico
 POOL4TOOL DOO BeogradSerbia
JAGGAER Asia Pacific Pte Ltd.Singapore
 BravoSolution España S.A.Spain
TejariSolution FZ-LLCDubai, UAE
BravoSolution UK LimitedUnited Kingdom

 

Requesting More Information about a Sub-processor

Please contact the JAGGAER Privacy team at privacy@jaggaer.com to request additional information about our third-party sub-processors.