At JAGGAER we put the customer at the center of everything we do in the procurement industry. It empowers our customers to ask the tough questions to ensure they get the most from their cloud-based business automation solution. It’s a commitment to giving you more than a solution. We develop strategic partnerships with our customers to help them achieve real dollar savings and exceed their strategic potential, from procure-to-pay. We have a customer success framework that sets us apart from every other Software-as-a-Service (SaaS) company. With our customers, we are committed to:
- Represent our capabilities honestly.
- Define our expectations clearly.
- Communicate our concerns openly.
- Resolve our issues expeditiously.
- Meet our obligations efficiently.
- Celebrate our successes publicly.
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