SRM Public Sector

Supplier Relationship Management in the Public Sector: from Process to Engagement

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The concept of supplier relationship management (SRM) was first introduced in 1983 by a consultant named Peter Kraljic in a Harvard Business Review article titled “Purchasing Must Become Supply Management” in which he wrote: “Instead of simply monitoring current developments, management must learn to make things happen to its own advantage. This calls for nothing less than a total change of perspective: from purchasing (an […]

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Molly Fletcher speaking at JAGGAER's Global Procurement Forum, REV 2019, on negotiation

The Heart of Negotiation: A Conversation with Molly Fletcher

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Procurement experts know that making deals is a key part of the job. From agreeing on bulk pricing with a supplier to working out budget numbers with internal stakeholders, procurement teams are locked in a constant give and take. But negotiation doesn’t have to be a battle and learning the steps to success is simpler […]

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European supply chains

How Europe is Coping with Supply Chain Disruption

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Adapting to the present and future challenges of COVID-19 Can the complex global supply network survive the COVID-19 pandemic? And, assuming it can, how will it adapt to the new realities? Define your procurement response strategy. Catch the on-demand webinar on building business continuity plans and business strategies for the short, mid and long-term. Just-in-time […]

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Annual supplier meeting

Forgotten About This in Your Annual Supplier Meetings?

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With 2020 well and truly begun, the timely question of whether you’ve had you had your annual supplier meetings yet, or not, springs to mind. If you haven’t, do your suppliers know what you expect from them? And if your answer is ,”Definitely! All done. We’ve updated prices so everything is now sorted”, ask yourself […]

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AI for Better Supplier Collaboration: First, Get Your Data in Order

AI for Better Supplier Collaboration: First, Get Your Data in Order

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Most software vendors have taken an applications-driven approach to delivering solutions. They have identified the main challenges faced by procurement professionals and developed applications that address those specific challenges. This has brought benefits but not sustainable value, especially when buyers have looked for “best-of-breed” point solutions with limited interoperability. The result has been isolated applications, […]

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How to Improve Supplier Communications Through Online Chat

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Online chat has become ubiquitous among all types of businesses and industries looking to drive sales and improve customer relationships. In the same vein, instant communications can become a key tool in the procurement arsenal to improve supply chain relationship management. A perpetual mission among procurement leaders is finding better ways to improve quality and […]

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How to Protect Your Institution from Fraud and Fake Suppliers

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How JAGGAER tools can help schools, universities, and other organizations protect themselves against scams, fraud, and fake suppliers. In 2017, the ongoing security battle against scammers reached a new level on a number of fronts. The year saw a notable increase in a particular type of scam: nefarious actors posing as vendors to trick organizations […]

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How Can Benchmarking Really Inspire You To Be Better

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By now, we all know that procurement is at a crossroads. Procurement professionals are no longer content to work in the “post office” of their companies. They see opportunities to become leaders in business and to work strategically. At the same time, supply chains are becoming more complicated, with more opportunities – and more risks. […]

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Building a Culture of Supplier Collaboration

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Businesses are moving faster than ever –automating, streamlining, fast-tracking – and collaboration is increasingly an important way to enhance your supplier relationships.

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Build Strategic Relationships with Your Suppliers with the Help of this Checklist

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One of the top procurement trends in 2016 is focus of building strong, collaborative relationships with key suppliers. It is an area of business more people are focusing on for numerous reasons. We’ve discussed these relationships here on the blog recently, including ways to make the shift from that of adversaries to partners, highlighting the […]

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