JAGGAER Sub-Processors


List of Sub-processors

JAGGAER conducts the majority of its data processing activities to provide software applications and services to its valued customers. However, JAGGAER also engages third-party service providers to offer additional software functionalities and services. All service providers are extensively vetted and, if they may access customer personal data while performing their services, they are required to undergo a security assessment and sign a Data Processing Addendum. This helps ensure that the service providers are protecting and managing any personal data they access in compliance with (i) JAGGAER’s privacy and security standards, (ii) requirements set forth in customer agreements and (iii) all applicable data privacy laws, including GDPR.

The lists below identify the sub-processors – either third parties or JAGGAER affiliates – that may process customers’ personal data on JAGGAER’s behalf. These processing activities may include accessing, storing, handling or otherwise using the personal data for the purpose described hereunder.

1. Sub-Processors









Purpose of Processing

Abbyy United States



Add-on functionality (“Digital Capture”) that enables automated capture and extraction of invoice data from paper and PDF invoices
Adobe Document Cloud Global Electronic signature for documents processed within the indirect procurement software applications
Aha! United States Hosting of JAGGAER Engage
Amazon Web Services United States



Infrastructure as a service (IAAS) and platform as a service (PAAS)
Concord Fax Service United States Add-on feature providing a fax service to distribute purchase orders from customer to supplier within the indirect procurement software applications
DocuSign United States


Electronic signature for documents processed by JAGGAER Contracts/Contracts+
EdgeVerve Global Add-on functionality  for contracts risk analysis or robotic process automation
EDM Americas, Inc. United States Digital mailroom service
Google Global Provider of the DialogFlow service used to process JAGGAER Assistant interactions
Interfax Fax Service United States Add-on feature providing a fax service to distribute purchase orders from customer to supplier within the indirect procurement software applications
Kinamu Austria SAP services and outsourcing
Mehrwerk (formerly “Bi4U”) Germany Business intelligence, consulting & implementation for direct procurement software applications
Navigant Cymetrix Corporation India Spend radar and spend implementation support and monthly refresh support
Pendo Global Usage analysis of the JAGGAER Applications via a subscription to JAGGAER Adopt
Qlikview Sweden Business intelligence for direct procurement software applications
RiskMethods Global Add-on functionality for supply chain risk analysis
Salesforce.com Global Support portal ticketing system
Smartsheet Global Project management tool for professional services engagements
SnowFlake United States


Cloud-based data warehouse
SovosTrustweaver Sweden Digital signing and archiving of PDF invoices in Procure-to-Pay



4C Associates United Kingdom JAGGAER implementation services partner
BearingPoint United States


Commerce Decisions United Kingdom
 Fincons Europe
 Huron Consulting Group United States
 H&Z Europe
 Infosys Global
 McKinsey  United States
PricewaterhouseCoopers (PwC) Global
 Randstad Canada  Canada
 RiseNow, LLC United States
Stonebridge Ventures United States

2. JAGGAER and its Affiliates


The following JAGGAER affiliates provide different services and support, including technical infrastructure, IT-facility management, software maintenance, systems maintenance, corporate services, global support services, etc.  In doing so, these JAGGAER affiliates may process customer personal data in accordance with JAGGAER policies.





JAGGAER Entities





Purpose of Processing

BravoSolution S.p.A. Italy Technical infrastructure for JAGGAER Advantage, support services





USA Technical infrastructure for direct procurement software platform, software maintenance, systems maintenance and corporate services
 Jaggaer Austria GmbH  Austria Support services, technical infrastructure for direct procurement software platform
Jaggaer Deutschland GmbH  Germany Corporate office
 SciQuest Canada Holdings, ULC Canada  

Global support and technical services

 BravoSolution France S.A.S. France
 BravoSolution S.p.A. Italy
 BravoSolution Mexico S.r.l. de C.V. Mexico
 POOL4TOOL DOO Beograd Serbia
 JAGGAER Asia Pacific Pte Ltd. Singapore
 BravoSolution España S.A. Spain
 TejariSolution FZ-LLC Dubai, UAE
 BravoSolution UK Limited United Kingdom
BravoSolution APAC Pty. Ltd. Australia Corporate office
Jaggaer Asia Pacific Pte Ltd.  Singapore Corporate office
BravoSolution China Co. Ltd.   China Corporate office
BravoSolution Nordics OY   Nordics Corporate office
BravoSolution Benelux B.V.   The Netherlands Corporate office

Requesting More Information about a Sub-processor

Please contact the JAGGAER Privacy team at privacy@jaggaer.com to request additional information about our third-party sub-processors.

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