JAGGAER Sub-Processors

JAGGAER-Everywhere

List of Sub-processors

JAGGAER conducts the majority of its data processing activities to provide software applications and services to its valued customers. However, JAGGAER also engages third-party service providers to offer additional software functionalities and services. All service providers are extensively vetted and, if they may access customer personal data while performing their services, they are required to undergo a security assessment and sign a Data Processing Addendum. This helps ensure that the service providers are protecting and managing any personal data they access in compliance with

(i) JAGGAER’s privacy and security standards,

(ii) requirements set forth in customer agreements and

(iii) all applicable data privacy laws, including GDPR.

The lists below identify the corporate sub-processors – either third parties or JAGGAER affiliates – that may process customers’ personal data on JAGGAER’s behalf. These processing activities may include accessing, storing, handling or otherwise using the personal data for the purpose described hereunder.

With respect to sub-processors who are natural persons, please contact the JAGGAER Privacy team at privacy@jaggaer.com to request a list of JAGGAER’s then-current contractors.

1. Third Parties Sub-Processors

THIRD PARTY SOFTWARE AND/OR SERVICES 
Corporate Sub-processors    Location   Purpose of Processing 
DocuSign  USA  Optional add-on for CLM customers, providing digital signature for documents processed by the JAGGAER Applications 
TrustWeaver  Sweden  Digital signing and archiving of PDF invoices in P2P 
Kinamu  Austria  SAP Services / Outsourcing 
 EDM Americas, Inc.  USA  Digital mailroom service 
 IBM Österreich  Austria  VAN Mailbox provider for direct procurement software applications 
 Apache  USA  Webserver for direct procurement software applications 
Mehrwerk (formerly “Bi4U”)  Germany  Business intelligence, consulting & implementation for direct procurement software applications 
Qlikview  Sweden  Business intelligence for direct procurement software applications 
Navigant Cymetrix Corporation  India  Spend Radar and Spend implementation support and monthly refresh support 
Interfax Fax Service  USA  Add-on feature providing a fax service to distribute purchase orders from customer to supplier within the indirect procurement software applications 
Concord Fax Service  USA  Add-on feature providing a fax service to distribute purchase orders from customer to supplier within the indirect procurement software applications 
Adobe Document Cloud  Global  Electronic signature service for documents processed within the indirect procurement software applications 
Amazon Web Services  USA 

Germany 

Ireland 

Infrastructure as a service (IAAS) and platform as a service (PAAS) 
SnowFlake  USA  Cloud-based data warehouse 
RiseNow, LLC  USA  JAGGAER implementation services partner 
Huron Consulting Group  USA  JAGGAER implementation services partner 
Randstad Canada  Canada  JAGGAER implementation services partner 
PricewaterhouseCoopers (PwC)  USA  JAGGAER implementation services partner 
McKinsey  USA  JAGGAER implementation services partner 
Stonebridge Ventures  USA  JAGGAER implementation services partner 

2. JAGGAER and its Affiliates

 JAGGAER AFFILIATES 
JAGGAER Entities    Location   Purpose of Processing 
BravoSolution S.p.A.  Italy  Technical infrastructure for JAGGAER Advantage, support services 
 JAGGAER, LLC  USA  Technical infrastructure fordirect procurement software platform, software maintenance, systems maintenance and corporate services 
Jaggaer Austria GmbH   Austria  Support services, technical infrastructure for direct procurement software platform 
SciQuest Canada Holdings, ULC  Canada  Global support and technical services 
BravoSolution France S.A.S.  France 
BravoSolution S.p.A.  Italy 
BravoSolution Mexico S.r.l. de C.V.  Mexico 
 POOL4TOOL DOO Beograd  Serbia 
JAGGAER Asia Pacific Pte Ltd.  Singapore 
BravoSolution España S.A.  Spain 
TejariSolution FZ-LLC  Dubai, UAE 
BravoSolution UK Limited  United Kingdom 

Requesting More Information about a Sub-processor

Please contact the JAGGAER Privacy team at privacy@jaggaer.com to request additional information about our third-party sub-processors.