SRM Public Sector

Supplier Relationship Management in the Public Sector: from Process to Engagement

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The concept of supplier relationship management (SRM) was first introduced in 1983 by a consultant named Peter Kraljic in a Harvard Business Review article titled “Purchasing Must Become Supply Management” in which he wrote: “Instead of simply monitoring current developments, management must learn to make things happen to its own advantage. This calls for nothing less than a total change of perspective: from purchasing (an […]

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Conducting a spend analysis checklist

How to Conduct a Spend Analysis in Seven Steps

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JAGGAER understands the traditional roadblocks to spend management and how important it is to gain insight into operational ineffectiveness in order to improve your sourcing success. A spend analysis allows you to do just that. Here, we’ve outlined the seven steps necessary to conducting a proper spend analysis. Step One:Identify Identify all the sources available […]

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How JAGGAER and the UK Ministry of Justice Exceed Public Procurement Demands

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  Public sector procurement is stuck in limbo - frequently the differences between public and private sector seem enormous, but they're often exaggerated or misunderstood. We sat down with Richard Hogg, Managing Director, JAGGAER UK, and Jim Rawlings, Commercial Director, UK Ministry of Justice, to talk through the challenges and misconceptions about digital procurement in the public sector. Find out more about public [...]

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Unilever - Spend Analysis

Unilever Gains Visibility & Control Over the Most Unpredictable Spend Category

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“What’s really beneficial is that we get instant insight into actual versus planned across all of our contracts, is our spend with a particular carrier a lot more or a lot less?” - Srestha Dutta, Global Process & Technology Senior Manager Profile $0Bannual revenue in 2017 0+brands 0%business in emerging markets Every day, 2.5 billion [...]

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Molly Fletcher speaking at JAGGAER's Global Procurement Forum, REV 2019, on negotiation

The Heart of Negotiation: A Conversation with Molly Fletcher

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Procurement experts know that making deals is a key part of the job. From agreeing on bulk pricing with a supplier to working out budget numbers with internal stakeholders, procurement teams are locked in a constant give and take. But negotiation doesn’t have to be a battle and learning the steps to success is simpler […]

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Using natural language generation (NLG) in procurement tech

How to Transform Your Procurement Process with Natural Language Generation

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“Alexa… find information about Conversational Platforms in Procurement…” Natural Language Generation (like Alexa and Siri) technologies are transforming the way business professionals and consumers interact with technology. Voice-enabled platforms are still in their infancy, but the technology rapidly advancing to enable more complex interactions. It’s only matter of time before we are all relying on […]

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Smart Assistant

Emerging Technologies: The Evolution of the Smart Assistant

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Everywhere we turn, there is a constant buzz around new technologies such as artificial intelligence, machine learning, and cognitive intelligence. These emerging trends are expected to revolutionize procurement. According to Supply Management, “Cognitive procurement will drive the procurement profession forward” and early adopters may certainly gain a competitive advantage. Industry experts appear concerned primarily with […]

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Conducting Effective Procurement Spend Analysis in the Current Environment

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With the current global economic circumstances, it should come as no surprise that businesses across all industries are looking for real time solutions to aid their procurement process by identifying cost reduction and spend management opportunities as a priority. The pandemic has not only created a need for a shift in business process, but it […]

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edinburgh-scotland-landscape

Scottish Councils Deliver Streamlined Contract and Supplier Management

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“The automation has streamlined the Council’s contract management and supplier performance processes and as such we feel that this has increased our business efficiency and improved internal and third-party collaboration by reducing operating expenses.” – Tommy Burns, Procurement Project Officer – East Ayrshire Council South Ayrshire Council (SAC) and East Ayrshire Council (EAC) are two […]

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The Role of the CFO: What You Might’ve Missed

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On Thursday, JAGGAER’s SVP of Strategic Operations Kristian O’Meara sat down with our COO/CFO Vic Chynoweth and Discover Global Network’s Head of Finance Bill Franklin to discuss how CFOs can be most effective in responding to the global COVID-19 crisis. The conversation ranged from communicating priorities to maintaining cash and collaborating with the procurement function […]

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